How we support you

Your success is important to us. So we’re on hand to help you achieve your trading goals, right from the moment you join.

Call 1800 601 799 or email helpdesk.au@ig.com to talk about opening a trading account. We’re here 24hrs a day from 3pm Saturday to 9am Saturday (AEDT).

Contact us: 1800 601 799

Support throughout your journey

Personal service

To ensure that you’re comfortable with our products during your initial time trading with us, we have a dedicated team on hand to offer one-to-one guidance.

Friendly, expert team

Get continued support for your trading and platform use as and when you need it from our large, highly skilled trading services team.

Easy to contact

Get hold of us on phone, email, Twitter or live chat. We’re available 24 hours a day from 1pm Saturday to 7am Saturday (AEST).

Your first port of call

Never waste a moment. Get instant answers to your questions about trading with us, using our help and support site. Search for specifics from our huge data bank, or browse a range of topics.

  • CFDs
  • Platforms charts
  • Refer a friend
  • Accounts and statements
  • Deposits and withdrawals

Trading discussion forum

Benefit from shared knowledge with IG Community, our online space for IG clients to chat with each other and our team.

Talk strategy and trading tips

Have questions answered by traders and staff

Get a sneak peek at upcoming products

In-platform support

When the pressure’s on, make your decision in moments with the powerful tools in our platform.

Reinforce decisions with buy and sell signals

React to events with up-to-the-minute Reuters news

Inform your trading with expert analysis

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Fast execution on a huge range of markets

Enjoy flexible access to more than 16,000 global markets, with reliable execution

Trade seamlessly, wherever you are

Trade on the move with our natively designed, award-winning trading app

Feel secure with a trusted provider

With 45 years of experience, we’re proud to offer a truly market-leading service

You might be interested in…

Choose from CFD trading or share trading to achieve your goals.

Opening an account is free. Find out your potential trading costs with our transparent fee structure.

Become a better trader with the free, step-by-step courses in our education hub.