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How we support you
Your success is important to us. So we’re on hand to help you achieve your trading goals, right from the moment you join.
Start trading today. For account opening enquiries call 1800 601 799 between 9am and 6pm (AEDT) weekdays, or email newaccounts.au@ig.com.
Support throughout your journey
Personal service
To ensure that you’re comfortable with our products during your initial time trading with us, we have a dedicated team on hand to offer one-to-one guidance.
Friendly, expert team
Get continued support for your trading and platform use as and when you need it from our large, highly skilled trading services team.
Easy to contact
Get hold of us on phone, email or live chat. We're around 24 hours a day, except from 10am to 1pm Saturdays (AEDT).
Your first port of call
Never waste a moment. Get instant answers to your questions about trading with us, using our help and support site. Search for specifics from our huge data bank, or browse a range of topics.
- CFDs
- Platforms charts
- Refer a friend
- Accounts and statements
- Deposits and withdrawals
Trading discussion forum
Benefit from shared knowledge with IG Community, our online space for IG clients to chat with each other and our team.
Talk strategy and trading tips
Have questions answered by traders and staff
Get a sneak peek at upcoming products
In-platform support
When the pressure’s on, make your decision in moments with the powerful tools in our platform.
Reinforce decisions with buy and sell signals
React to events with up-to-the-minute Reuters news
Inform your trading with expert analysis
Open an account now
Fast execution on a huge range of markets
Enjoy flexible access to more than 18,000 global markets, with reliable execution
Trade seamlessly, wherever you are
Trade on the move with our natively designed, award-winning trading app
Feel secure with a trusted provider
With 45 years of experience, we’re proud to offer a truly market-leading service
You might be interested in…
Choose from CFD trading or share trading to achieve your goals.
Opening an account is free. Find out your potential trading costs with our transparent fee structure.
Become a better trader with the free, step-by-step courses in our education hub.
Contact
New clients
1800 601 799
newaccounts.au@ig.com
Existing clients
1800 601 734
helpdesk.au@ig.com
Lines open
24/7 except 6am to 12pm Saturdays (AEST)
Start a Whatsapp chat
Connect with us
Disclaimers
- CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. You do not own or have any interest in the underlying asset. You should consider whether you understand how CFDs work, and whether you can afford to take the high risk of losing your money. Please consider the Margin Trading Product Disclosure Statement (PDS), Risk Disclosure Notice and Target Market Determination before entering into any CFD transaction with us.
- The value of shares, ETFs and ETCs bought through an IG share trading account can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.
- Please ensure you fully understand the risks and take care to manage your exposure.
- The information on this website is prepared without considering your objectives, financial situation or needs. Consequently, you should consider the information in light of your objectives, financial situation and needs.
- This website is operated by IG Australia Pty Ltd. IG Australia Pty Ltd is located on Level 32, Queen & Collins, 376-390 Collins Street, Melbourne, VIC 3000. ABN 93 096 585 410, Australian Financial Services Licence No. 515106. Derivatives Issuer Licence in New Zealand FSP No. 684191, NZBN 9429047618251.