Over 40 years’ heritage
Over 185,000 clients worldwide
Over 15,000 markets

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3. Relevant contact details

2. Choose a category

    3. Relevant contact details

    • New account

      I'm in Australia

      To open a CFD or share trading account, please sign up online or call us between 8am to 6pm Monday to Friday. 

      Freephone: 1800 601 799
      International: +61 (3) 9860 1799 
       

      I'm in another location

      To open a CFD trading account, please sign up online or call us between 8am to 6pm Monday to Friday. 

      China freephone: 400 120 9228
      Hong Kong freephone: 800 962 555
      Malaysia freephone: 1800 889 625
      New Zealand freephone: 0800 442 150
         

    • Place a trade

      Place a trade on CFD or share trading accounts

      To place a trade, please call us on 1800 601 734 or +61 (3) 9860 1734.

      Our helpdesk is open 24 hours a day Monday to Friday, and 9am to 5pm (UK time) Saturday and Sunday. Shorter opening hours may apply on UK bank holidays or US public holidays.

      To place a trade or speak to a dealer in Cantonese or Mandarin, please call us on 1800 601 818 from 8am to 6pm, Monday to Friday.

      Find out more about our standard dealing hours.

    • Managing your account

      Payments and withdrawals

      We've made it quicker and easier to process payments on the move. Visit the App Store, Google play or Windows Store to download the app today. 

      Alternatively, try our payment FAQs for more information on making payments and withdrawals. 

      You can also call our helpdesk on +61 (3) 9860 1734 or 1800 601 734. Our helpdesk is open 24 hours a day Monday to Friday, and 9am to 5pm (UK time) Saturday and Sunday.

      Problems logging in

      Have you tried to reset your details?

      If that's not working, our helpdesk is available 24 hours a day Monday to Friday, and 9am to 5pm Saturday and Sunday. 
      Freephone: 1800 601 734
      International: +61 (3) 9860 1734

      To reset your details outside of office hours, email us at helpdesk.au@ig.com from your registered email address and we'll get back to you within 24 hours.

      All other enquiries

      Freephone: 1800 601 734
      International: +61 (3) 9860 1734  
      Email: helpdesk.au@ig.com  

      Our helpdesk is available 24 hours a day Monday to Friday, and 9am to 5pm Saturday and Sunday.

      Alternatively, you can use IG community for support on how to use the IG platforms and charts.

      International enquiries

      Please call us between 8am to 6pm, Monday to Friday.

      China freephone: 400 120 9228
      Hong Kong freephone: 800 962 555
      Malaysia freephone: 1800 889 625
      New Zealand freephone: 0800 442 150 

       

       

    • Technical support

      Charting Support

      If you're having problems with your charts, try browsing our help and support FAQs for a solution. 

      Alternatively, our charting specialists are available 24 hours a day, Monday to Friday. Simply call us on +61 (3) 9860 1729

      Or you can use IG community for support on how to use the IG platforms and charts.

      Other technical help

      If you're having technical problems, try browsing our help and support FAQs for a solution. 

      Alternatively, our technical specialists are available 24 hours a day, Monday to Friday. Simply call us on +61 (3) 9860 1729

      Or, for any other technical issues, solutions can be found on our IG community.

    Melbourne Office

    IG
    Level 15.
    55 Collins Street
    Melbourne VIC 3000

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    Head Office

    IG
    Cannon Bridge House
    25 Dowgate Hill
    London EC4R 2YA

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    Worldwide

    Find details for our other offices in 17 countries worldwide.

    IG international

    • Website feedback

      We'd love to know what you think about our new website - you can leave feedback on our short online survey.

    • Careers

      View our current vacancies and career opportunities in Australia and overseas.

    • Press

      Please visit our IG Group website for press information.

    • Making a complaint

      View our complaints information page for more details.

    Contact us

    We're here 24hrs a day Monday to Friday.

    1800 601 734

    You can also call +61 (3) 9860 1799
    email helpdesk.au@ig.com or tweet us at @IGClientHelp

     

    Chat to an expert

    Chat to one of our experts. If the Live Chat button below is not green, it’s because our experts are busy with other clients. Please try again shortly, or contact us on the details below.

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    Follow @IGSquawk to hear news live from our trading floor, and @IGAus for notifications about IG and our market analysis.