What we do with your money

When you deposit money into an IG account as a retail client, it’s protected in a number of ways.

Call 1800 601 799 or email helpdesk.au@ig.com to talk about opening a trading account. We’re here 24hrs a day from 2pm Saturday to 8am Saturday (AEDT).

Contact us: 1800 601 799

The essentials

Your money is held in segregated client bank (independent trust) accounts at regulated banks

Your money and assets (shares, for example) are never merged with IG’s own money or assets

Authorised and regulated by the Financial Conduct Authority

Your assets are held by a custodian in segregated (nominee) client asset accounts

Your money and assets are ring-fenced from creditors in the unlikely event that IG goes into liquidation

IG doesn’t use your money or assets for business activities, including for hedging trades with other counterparties (or as margin for our own hedging trades)

What does IG do with my money and my assets?

Unlike banks, investment firms like IG are required to separate client money and assets from their own resources. This means that we’re not allowed to use them in the course of our business activities, and that client money and assets are completely ring-fenced and protected in the unlikely event that IG became insolvent.

IG is authorised and regulated by the Financial Conduct Authority (FCA). The FCA have strict regulatory requirements, known as the client money and client assets rules (found in the Client Assets Sourcebook – CASS), which govern exactly what we can do and how we must do it.

The only clients whose money and assets aren’t treated like this are professional clients (such as other financial firms), or eligible counterparties who have signed a legal document explaining how their money and assets are held differently (this is known as ‘title transfer’).

What happens to the money I deposit with IG?

Your money is held in segregated bank accounts under trustee arrangements. This ensures that the cash remains yours, rather than IG’s. It also means that it’s easily identifiable as client money, so IG and its creditors don’t have any charge, liens, or rights of set-off or retention over it.

We have a number of segregated bank accounts at a range of credit-worthy high street banks such as Westpac and NAB. We intentionally ensure that client money is split between a number of banks, and we’re not permitted to hold it all in one place.

We may place funds in notice or term deposit accounts with a notice period or term of up to 95 days. Placing client money in notice or term deposit accounts does not in itself affect your ability to deal with or withdraw funds from your account with us, however, in the unlikely event of insolvency of IG, such amounts may not be immediately available upon request.

What happens to the shares that I buy at IG or transfer to IG?

Your shares are held in a segregated client accounts under nominee arrangements with approved custodians. This means that they’re easily identifiable as client assets and, as with cash, IG and its creditors don’t have any charge, liens, or rights of set-off or retention over them. Your shares may be pooled with other clients’ shares, but never with shares owned by IG.

What happens to my money or assets if IG goes into liquidation?

As all deposits lodged with us are held on trust for you in a regulated trust account, in such circumstances those deposits would attract all the legal protections afforded to trust money.

Net unrealised running profits are also held in trust by us and would normally be similarly protected for your benefit as beneficial owner. Please see our PDS for further information.

Open an account now

Fast execution on a huge range of markets

Enjoy flexible access to more than 16,000 global markets, with reliable execution

Trade seamlessly, wherever you are

Trade on the move with our natively designed, award-winning trading app

Feel secure with a trusted provider

With 45 years of experience, we’re proud to offer a truly market-leading service

You might be interested in…

We're clear about our charges, so you always know what fees you will incur.

With tiered margining we can offer lower rates for the majority of positions.

See how we've been changing the face of trading for more than 40 years.