We respect your privacy and are committed to providing you with the information and tools you need to manage your cookies.
Cookies are small pieces of text stored on your computer when you visit a website.
They are not programs and cannot be executed as code or deliver viruses – instead cookies act more like a passport, which the site checks and updates whenever you visit.
Almost every site on the internet uses cookies and their functions include:
We respect your privacy and are committed to providing you with the information and tools you need to manage your cookies. Please also refer to our Privacy Policy that details how our use of cookies relates to your personal information held by us as well as some methods you can use to manage the use of cookies. There are more details on the management of cookies below.We respect your privacy and are committed to providing you with the information and tools you need to manage your cookies. Please also refer to our Privacy Policy that details how our use of cookies relates to your personal information held by us as well as some methods you can use to manage the use of cookies. There are more details on the management of cookies below.
There are three types of cookies on this site:
Essential cookies are necessary for the vital functions of our site and trading platform. If these are disabled, you won’t be able to access the platform or other important parts of the site.
Behavioural and analytical cookies help us provide you with a better service. They can tailor site content to your personal preferences and past behaviour, or remember your saved settings.
Marketing cookies enable you to experience more relevant online content and see adverts which are aligned with your interests, as indicated by your activity on our site.
Some parts of our website, particularly our trading platform, require these essential cookies in order to function.
If they are disabled you will be unable to use our trading platform and some areas of our website won’t function correctly.
| Type of cookie | Source of cookie | Function |
|---|---|---|
| IG functional | IG | Adapt our site content based on your previous access, e.g. language settings |
| Lightstreamer | Third-party | Essential for live streaming prices |
| BrowserHawk | Third-party | Detect your browser settings, and allow the site to optimise accordingly |
This type of cookie helps us understand the way visitors and clients use our website, so we can provide a better service.
We use the data from behavioural and analytical cookies to improve our site and provide individually tailored content. These cookies make it easier for you to find the information you need and allow us to adapt our site to suit your preferences.
Some of the systems we use to track web traffic and site usage are provided by third-party companies such as Google.
| Type of cookie | Source of cookie | Function |
|---|---|---|
| IG tracking | IG | Identify and group clients, providing behavioural data |
| IG functional | IG | Identify client and non-client visitors, and establish the source site of new clients |
| Google Analytics | Third-party | Track users through the site |
| SiteCatalyst | Third-party | Track users through the site |
| Crazy Egg | Third-party | Track the behaviour of site visitors anonymously |
If you are a client of ours there are certain behavioural cookies that you will need to accept in order to use our trading platform.
We and some third-party companies use this type of cookie to provide advertising that is more relevant to you.
When visiting other sites where these cookies are recognised, you should be presented with content that is in line with your interests based on your activity on our site.
| Type of cookie | Source of cookie | Function |
|---|---|---|
| Third-party ad-serving technology | DoubleClick DFA | Enable visitor analysis. Serve user-tailored ads in pre-set locations |
| Third-party ad network | Forward Digital, Adconian, Xaxis (Group M) | Provide tailored ads based on context and on-site user behaviour |
| Third-party ad network | Google Adwords | Provide tailored ads according to on-site user behaviour |
You can manage cookies by changing the settings in the web browser on your computer or tablet. To manage cookies on your mobile phone, you may need to refer to your handset manual.
There are multiple levels of cookie enablement in Chrome. For more information, click here.
Versions 9-11
There are multiple levels of cookie enablement in Internet Explorer. For more information, click here.
There are multiple levels of cookie enablement in Edge. For more information, click here.
There are multiple levels of cookie enablement in Firefox. For more informaiton, click here.
There are multiple levels of cookie enablement in Opera. For more information, click here.
There are multiple levels of cookie enablement in Safari. For more information, click here.
For general information, visit aboutcookies.org. This site includes instructions on how to amend your cookie settings for a variety of browsers and how to delete existing cookies from your computer.
If you have any specific questions or concerns about cookies, please contact helpdesk.au@ig.com.
We are committed to keeping your personal information safe. For more information on how we handle your data, see our privacy policy.
We're here 24hrs a day Monday to Friday.
You can also call +61 (3) 9860 1799,
email helpdesk.au@ig.com or tweet us at @IGClientHelp
