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Salesforce has lifted its revenue guidance for FY2026 despite a Q3 miss, as AI adoption accelerates and enterprise demand strengthens.
(AI video summary)
This video was created on 4 December 2025 for IG audiences by ausbiz.
Salesforce the global leader in customer relationship management (CRM) software, reported third-quarter (Q3) results that slightly missed estimates but raised its annual revenue and profit forecast. The company expects fiscal year (FY) 2026 revenue between $41.45 billion and $41.55 billion, signalling confidence despite near-term challenges.
High costs: Software-as-a-service (SaaS) platforms remain costly, and advances in AI could enable businesses to build cheaper custom CRMs, eroding Salesforce’s pricing power. Ten-year returns average 12.8%, which some consider modest.
Salesforce and peers like ServiceNow are among the few outside hyperscalers monetising end-user AI. Efficiency gains and early adoption point to strong growth potential.
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