A crypto exchange is an online platform that lets you buy, sell and swap cryptoassets, such as Bitcoin (BTC) and Ethereum (ETH), using traditional money or other cryptoassets. It works in a similar way to a stock exchange, matching people who want to buy with people who want to sell. This guide explains how crypto exchanges work, the difference between centralised and decentralised exchanges, and the risks to understand before using one. This article is for information purposes only and does not constitute financial advice.
A crypto exchange is an online platform that lets you buy, sell and swap cryptoassets using pounds sterling, other fiat currencies, or other cryptoassets. It acts as a marketplace, bringing together people who want to buy a cryptoasset with people who want to sell it, and helping to set a price through supply and demand.
According to the Financial Conduct Authority (FCA), 8% of UK adults now own cryptoassets, and 26% of non-users said they would be more likely to invest if the market were regulated (FCA, February 2026). Crypto exchanges are the main entry point most people use to buy their first cryptoasset.
The word 'exchange' covers a range of platforms, from large international apps to smaller, specialist services, and they are not all built the same way. The next sections explain the main differences.
Most exchanges work by matching buy and sell orders in an order book, then settling the trade and updating each user's account balance. You place an order stating what you want to buy or sell and at what price, and the exchange's matching engine pairs it with a compatible order from another user.
A market order buys or sells immediately at the best available price. A limit order only executes once the market reaches the price you set. Once two orders are matched, the trade is executed and each account balance is updated to reflect the new holding.
An exchange's order book lists live buy and sell orders. The gap between the highest buy price and the lowest sell price is known as the spread.
On many exchanges, the platform holds your crypto security on your behalf in its own accounts, which is known as a custodial setup. This is convenient, since you do not need to manage your own private keys, but it means you are relying on the exchange to keep your assets secure and to remain solvent.
The main difference between exchange types is who holds your crypto and how much identity verification is required. Centralised exchanges (CEX) are run by a company and typically hold your assets for you. Decentralised exchanges (DEX) run on blockchain-based smart contracts and let you trade directly from your own wallet, without handing over custody of your funds.
| Feature | Centralised exchange (CEX) | Decentralised exchange (DEX) |
| Who holds your crypto | The exchange (custodial) | You, via your own wallet (non-custodial) |
| Identity verification (KYC) | Usually required | Usually not required |
| Ease of use for beginners | Generally easier, familiar order-book interface | Often more technical, requires a compatible wallet |
| Range of assets | Curated list, added after listing checks | Can be wider, but tokens are not vetted |
| Main risk to understand | Exchange is hacked or becomes insolvent | Smart contract bugs, user error, lower liquidity |
Centralised exchanges tend to be easier for beginners and offer features such as customer support and a wider range of order types. Decentralised exchanges give users more control over their own funds, but usually come with a steeper learning curve and can have lower liquidity for less popular tokens.
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IG's own crypto account allows clients to buy and hold cryptoassets directly, with client crypto held by a third-party custodian. As with any exchange, cryptoasset investments are not covered by the FSCS (IG, 2026).
A crypto exchange is a marketplace for trading cryptoassets. A crypto wallet is a tool for storing the private keys that give you control over your cryptoassets. You can hold crypto on an exchange, inside its own built-in wallet, or you can move it to a separate wallet that only you control.
The distinction matters because of the popular crypto saying, 'not your keys, not your coins'. If your crypto sits in an exchange's custodial wallet, the exchange technically controls the private keys, even though the balance shows in your account. If you move your crypto to a wallet where you hold the keys yourself, you take on full responsibility for keeping those keys safe, and losing them generally means losing access to the funds permanently.
Crypto exchanges are generally grouped into a few broad categories, based on how they operate and how much control they give the user. If you are completely new to this, it can help to first read about what crypto investing involves and how you buy cryptocurrencies before comparing exchange types.
Cryptoasset exchange providers and custodian wallet providers carrying on business in the UK generally must register with the FCA under the Money Laundering Regulations 2017, a requirement that has applied since January 2020 (FCA, 2026). This registration is limited to anti-money laundering and counter-terrorism supervision, and it is not the same as full FCA authorisation of a financial services firm.
A broader regulatory regime is being introduced under the Financial Services and Markets Act 2000 (Cryptoassets) Regulations 2026. The FCA's application window for firms seeking authorisation under this new regime is due to run from 30 September 2026 to 28 February 2027, with the full regime scheduled to take effect on 25 October 2027 (FCA, 2026). Rules and dates can change, so always check the current position at fca.org.uk before relying on them.
Cryptoassets are highly volatile and largely unregulated in their own right, and using an exchange adds some further, specific risks worth understanding before you start.
Losses can exceed your initial deposit when trading with leverage. If a platform offers leveraged or margined crypto trading, treat this as a materially higher-risk activity than simply buying and holding cryptoassets on a spot basis.
There is no single exchange that suits everyone, and this guide does not recommend a specific provider. Instead, here is a neutral framework for what to check before you sign up to any exchange.
What is a crypto exchange?
A crypto exchange is an online platform that lets you buy, sell and swap cryptoassets such as Bitcoin and Ethereum, using traditional money or other cryptoassets.
What is the difference between a centralised and decentralised exchange?
A centralised exchange (CEX) is run by a company that typically holds your crypto on your behalf. A decentralised exchange (DEX) uses smart contracts so you trade directly from your own wallet, keeping control of your funds throughout.
Is a crypto exchange the same as a crypto wallet?
No. An exchange is a marketplace for trading cryptoassets. A wallet is where the private keys that control your cryptoassets are stored. You can hold crypto in an exchange's own wallet or move it to a separate wallet you control.
Do I need ID to use a crypto exchange?
Most centralised exchanges require identity verification (KYC) as part of their anti-money laundering obligations. Decentralised exchanges typically do not require ID, since you connect your own wallet directly.
Are crypto exchanges regulated in the UK?
Cryptoasset exchange providers operating in the UK generally must register with the FCA under money laundering rules. This is narrower than full FCA authorisation. A wider regulatory regime is being phased in from 2027 (FCA, 2026). Check fca.org.uk for the current position.
What happens if a crypto exchange is hacked?
If a centralised exchange is hacked, customer funds held on that platform can be lost or frozen while the incident is investigated. This is one of the reasons cryptoassets are not covered by the FSCS in the way bank deposits are.
Can I lose money using a crypto exchange?
Yes. Cryptoasset prices are volatile, exchanges are not immune to security incidents or insolvency, and cryptoassets are not protected by the FSCS. You could get back less than you put in, or lose your full investment.
How do I choose a crypto exchange?
Check the exchange's FCA registration status, its security practices, its fee structure, which cryptoassets and payment methods it supports, and its customer support and track record, before you decide to use it.
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