All trading involves risk. Losses can exceed deposits.

Proof of identity

All trading involves risk. Losses can exceed deposits.
We are required by our regulator to verify your identity before we can open an account for you.

We aim to respond and finalise your application within a couple of hours, during normal business hours.

We just need to see a copy of the following documents:

  • Passport OR driving licence
  • PLUS a utility bill, bank statement or credit card bill (excluding mobile phone bills) from the last six months

This can be done in any of the following ways:

    1.  Take a photo of the required documents on your smartphone or tablet, and email them to

    2.  Fax a copy to +44 (0) 20 7 633 5370

    3.  Post a photocopy to:

         Cannon Bridge House
         25 Dowgate Hill
         EC4R 2YA

If you’d prefer to discuss your application with a member of our account opening team, please call us on 0800 195 3100 (freephone) or +44 (0) 20 7633 5300.

Contact us

We're here 24hrs a day from 8am Saturday to 10pm Friday.

0800 195 3100

You can also email us at