How we support you

Your success is important to us. So we’re on hand to help you achieve your trading goals, right from the moment you join.

Support throughout your journey

Personal service

To ensure that you’re comfortable with our products during your initial time trading with us, we have a dedicated team on hand to offer one-to-one guidance.

Friendly, expert team

Get continued support for your trading as and when you need it from our large, highly skilled trading services team.

Easy to contact

Get hold of us however suits you – phone, email, Twitter or live chat. We’re around 24 hours a day from 7am Saturday to 9pm Friday (GMT).

In-platform support

When the pressure’s on, make your decision in moments with the powerful tools in our platform.

  • Reinforce decisions with buy and sell signals
  • React to events with up-to-the-minute Reuters news
  • Inform your trading with expert analysis

Try us out

Open a free demo account to explore our platform and practise trading, with no risk to your capital and no obligation to open a full account.

You might be interested in…

Contact us

Questions about opening an account:

+61 (3) 9860 1799
helpdesk.en@ig.com

Existing client questions:

+61 (3) 9860 1734 or +44 2078 960079

We're here 24hrs a day from 7am Saturday to 9pm Friday (GMT).