Background
Financial services legislation in Australia requires any fee paid to the Introducer by us, whether as your agent or otherwise, that relates in any way to your trading with us to comply in full with the legislation. In particular, such payments must not be what is termed by the legislation “conflicted remuneration”.
Accordingly, any payments made by us to the Introducer that relate in any way to your trading with IG must be subject to your express and ongoing consent. If you have any questions about these payments, how they are calculated and paid, or any aspect of these Customer Service Fee (Agency Payment) Terms (the “Terms”) please do not hesitate to contact us and we will try to answer your questions clearly and in full. We want to ensure that you are properly informed about any payments and invite you to ask us any questions about the same at any time.
These Terms, subject to your agreement, are binding on both you and us and are also intended to explain the manner in which such payments may be made, how they impact on you and what you are charged by us, where further information on the payments made may be obtained and any other information relevant to payments made by us as your agent.