Contact us

Find the best way to get in touch according to your needs

Thinking about becoming a client?

If you have any questions about our products or services, or you'd like help opening an account, get in touch.

Call us on 010 344 0053

We're around 24 hours a day from 7am Saturday to 11pm Friday.

Already a client?

Chat to an expert

Speak to one of our experts 24 hours a day Monday to Friday.

If the live chat button below is not green, it’s because our support team are busy with other clients. Please try again shortly.

Browse and help support

Get instant answers to your trading queries using our help and support site.

Search for specifics from our huge data bank, or browse a range of topics.

Get in touch

If you still have questions, send us a message using the button below.

Simply choose a topic and provide your contact details, and a member of our team will be in touch shortly.

Committed to our customers

As recognition of our drive to consistently deliver world-class support, we have been inducted into the Institute of Customer Service.

Our offices

South African Office

IG South Africa
The Place
1 Sandton Drive
Sandton
Gauteng

View map

Worldwide

Find detais for our other offices in 14 countries worldwide.

IG International

Follow us

@IGSouthAfrica 

Follow for market updates, news about IG, offers, exclusive features and commentary.

@IGClientHelp

IG’s Trading Services team are here 24 hours a day, Mon-Fri. Tweet us your queries about our products, markets or trading platform and we’ll be happy to help.

Our offices

  • Website feedback

    We'd love to know what you think about our new website - you can leave feedback on our  short online survey.

  • Making a complaint

    View our complaints information page for more details.

  • Press

    Please visit our IG Group website for press information.

  • Careers

    View our current vacancies and career opportunities in the UK and overseas.

Contact us

24 hours a day from 10am Saturday to Friday night at midnight.

010 344 0053

You can also email helpdesk.za@ig.com

Chat to an expert

Chat to one of our experts 24 hours a day Monday to Friday. If the Live Chat button below is not green, it’s because our experts are busy with other clients. Please try again shortly, or contact us on the details above.

Live Chat