We respect your privacy and are committed to providing you with the information and tools you need to manage your cookies.
Cookies
Cookies on our site
What are cookies?
Cookies are small pieces of text stored on your computer when you visit a website.
Almost every site on the internet uses cookies and their functions include:
- verifying your identity for security purposes
- determining the type of browser and settings you are using
- allowing site owners and third-party advertisers to tailor content to your preferences
- Help site owners and third-party advertisers tailor content to your preferences
Our policy
We respect your privacy and are committed to providing you with the information and tools you need to manage your cookies.
This site provides three different levels of cookies:
Essential cookies
This is the minimum requirement to ensure that our website is secure, performs as expected, and displays information in the correct format. Without these cookies, we’re unable to provide this website to you.
Moderate
This level includes essential cookies, plus those used for tracking the performance of the website and counting in-bound traffic from marketing campaigns. They enable us to improve segmentation and personalise your user journey. The information collected by moderate cookies is anonymous and they do not gather any information that can identify you personally.
Optimal
This level includes essential and moderate cookies, plus those used for analysing the way you use our website. They enable us to serve you relevant product ads on social media and advertising networks.
Review your cookie settings
Some cookies are essential to the function of this site. Some help us improve the way our website works, and others help third-party partners provide you with ads that reflect your interests.
You’ll receive our optimal cookie setting by default, as it enables us to give you the best possible browsing experience and provide content that is relevant, targeted and personalised to you.
If you’d like to edit your cookie settings, you can do so below.
Important information
If you disable one or more cookie categories, we'll stop using that type of cookie to gather any further information. However, we may still use information collected from existing cookies on your device. If you want to delete existing cookies from your browser, you’ll need to do so manually from your device. Find out how to do this at https://www.aboutcookies.org/
Essential cookies
These are the minimum required to ensure that our website is secure, performs as expected, and displays information in the correct format.
You cannot deactivate these cookies, as without them we are unable to provide this website to you.
| Type of cookie | Type of cookie | Source of cookie | Function |
|---|---|---|---|
| countrycode | IG functional | IG | Enables us to show you the correct website for your location |
| mobile_device | IG_functional | IG | Detects what device you’re using, so our website displays in the correct format |
| X-SECURITY-TOKEN | IG functional | IG | Authentication token used to prevent attacks seeking to steal your credentials |
| incap_ses_197_888004 | Third-party | cedexis-test.com | A system-level cookie used to ensure that our websites perform as expected |
Moderate cookies
This level includes essential cookies, plus those used for tracking the performance of the website and counting in-bound traffic from marketing campaigns. They help us understand the way you travel to and through our website, so we can improve segmentation and make it easier for you to find the information you need.
| Name | Type of cookie | Source of cookie | Function |
|---|---|---|---|
| _ga | IG cookie | IG | Allows us to see where you’re going and what you’re doing on our website |
| s_nr2 | IG cookie | IG | Tells us whether you’re new to our site or a repeat visitor |
| Session | Third-party | benchplatform.com | Helps us track the success of our marketing activities |
| Demdex | Third-party | demdex.net | Used for segmentation and personalisation to improve user journeys |
Optimal cookies
This is our recommended setting, as it includes all essential and moderate cookies plus those used for analysing the way you use our website. These cookies help ensure that ads you see across social media and advertising networks are relevant to you and your interests.
| Name | Type of cookie | Source of cookie | Function |
|---|---|---|---|
| ceg.s | IG cookie | IG | Allows us to see where you have moved your mouse or scrolled to on a given web page |
| guest_id | Third-party | Twitter.com | Twitter cookie which appears on pages that use the button ‘Tweet’. Gives you a unique number associated with Twitter |
| TLS | Third-party | yahoo.co.jp | Enables us to remarket to visitors across Yahoo's display advertising network |
| NID | Third-party | google.com | Remembers your recent searches to help us retarget IG ads to you |
Google Chrome
- Click the 'burger' icon in the browser's toolbar
- Select 'Settings'
- Click 'Show advanced settings'
- Choose 'Privacy' and then 'Content settings'
- To enable cookies, in the 'Cookies' section, tick 'Allow local data to be set (recommended)'. This option enables both first and third-party cookies
- To allow only first-party cookies, enable 'Block all third-party cookies without exception'
- To disable cookies, select 'Block sites from setting any data'
There are multiple levels of cookie enablement in Chrome. For more information, click here.
Microsoft Internet Explorer
Versions 9-11
- Select 'Tools' from the top of your brower's window
- Choose 'Internet Options'
- Navigate to the 'Privacy' tab
- Click 'Advanced'. Here you can choose to 'Accept' 'Block' or 'Prompt' both first and third-party cookies
- To disable cookies, tick 'Block'
There are multiple levels of cookie enablement in Internet Explorer. For more information, click here.
Microsoft Edge
- Click the menu button
- Choose 'Settings' and then 'View advanced settings'
- Under 'Cookies' choose either 'Don't block cookies' or 'Block only third party cookies'
- To disable cookies, click on 'Block all cookies'
There are multiple levels of cookie enablement in Edge. For more information, click here.
Mozilla Firefox
- Click on the 'burger' button at the top of the browser (or 'Tools' if using Windows XP)
- Select 'Options'
- Click 'Privacy'
- Set 'Firefox will' to 'Use custom settings for history'
- Select 'Accept cookies from sites' and your prefered treatment of third-party cookies
- To disable cookies, remove the check mark from 'Accept cookies from sites'
- Click 'OK' to close the window
There are multiple levels of cookie enablement in Firefox. For more informaiton, click here.
Opera
- In the browser's menu, select 'Settings'
- Under cookies, tick 'Allow local data to be set (recommended)'
- To disable cookies, select 'Block sites from setting any data'
- To stop only third-party cookies, select 'Block third-party cookies and site data'
There are multiple levels of cookie enablement in Opera. For more information, click here.
Safari
- In the menu bar, select 'Safari', then choose 'Preferences'
- Click on 'Privacy'
- Under 'Cookies and website data:', select 'Allow from the websites I visit'
- To disable cookies, select 'Always block'There are multiple levels of cookie enablement in Safari.
For more information, see the Safari user guide.
For general information, visit aboutcookies.org. This site includes instructions on how to amend your cookie settings for a variety of browsers and how to delete existing cookies from your computer.
If you have any specific questions or concerns about cookies, please contact helpdesk.za@ig.com.
We are committed to keeping your personal information safe. For more information on how we handle your data, see our privacy notice.
Help and support
Get answers about your account or our services.
Call 010 344 0053
Or ask about opening an account on 010 344 0051 or helpdesk.za@ig.com.
We're here 24hrs a day from 9am Saturday to 11pm Friday.
