Cookies

We respect your privacy and are committed to providing you with the information and tools you need to manage your cookies.

Cookies on our site

What are cookies?

Cookies are small pieces of text stored on your computer when you visit a website.

Almost every site on the internet uses cookies and their functions include:

  • verifying your identity for security purposes
  • determining the type of browser and settings you are using
  • allowing site owners and third-party advertisers to tailor content to your preferences
  • Help site owners and third-party advertisers tailor content to your preferences

Our policy

We respect your privacy and are committed to providing you with the information and tools you need to manage your cookies.

This site provides three different levels of cookies:

Essential cookies

This is the minimum requirement to ensure that our website is secure, performs as expected, and displays information in the correct format. Without these cookies, we’re unable to provide this website to you.

Moderate

This level includes essential cookies, plus those used for tracking the performance of the website and counting in-bound traffic from marketing campaigns. They enable us to improve segmentation and personalise your user journey.

Optimal

This level includes essential and moderate cookies, plus those used for analysing the way you use our website. They enable us to serve you relevant product ads on social media and advertising networks.

Review your cookie settings

Some cookies are essential to the function of this site. Some help us improve the way our website works, and others help third-party partners provide you with ads that reflect your interests. 

You’ll receive our optimal cookie setting by default, as it enables us to give you the best possible browsing experience and provide content that is relevant, targeted and personalised to you. 

If you’d like to edit your cookie settings, you can do so below.

Important information

If you disable one or more cookie categories, we'll stop using that type of cookie to gather any further information. However, we may still use information collected from existing cookies on your device. If you want to delete existing cookies from your browser, you’ll need to do so manually from your device. Find out how to do this at https://www.aboutcookies.org/

Essential cookies

These are the minimum required to ensure that our website is secure, performs as expected, and displays information in the correct format.

You cannot deactivate these cookies, as without them we are unable to provide this website to you.

Type of cookie Type of cookie Source of cookie Function
countrycode IG functional IG  Enables us to show you the correct website for your location
mobile_device IG_functional IG Detects what device you’re using, so our website displays in the correct format
X-SECURITY-TOKEN IG functional IG Authentication token used to prevent attacks seeking to steal your credentials
incap_ses_197_888004 Third-party cedexis-test.com A system-level cookie used to ensure that our websites perform as expected

Moderate cookies

This level includes essential cookies, plus those used for tracking the performance of the website and counting in-bound traffic from marketing campaigns. They help us understand the way you travel to and through our website, so we can improve segmentation and make it easier for you to find the information you need.

Name Type of cookie Source of cookie Function
_ga IG cookie IG Allows us to see where you’re going and what you’re doing on our website
s_nr2 IG cookie IG Tells us whether you’re new to our site or a repeat visitor
Session Third-party benchplatform.com Helps us track the success of our marketing activities
Demdex Third-party demdex.net  Used for segmentation and personalisation to improve user journeys

Optimal cookies

This is our recommended setting, as it includes all essential and moderate cookies plus those used for analysing the way you use our website. These cookies help ensure that ads you see across social media and advertising networks are relevant to you and your interests.

Name Type of cookie Source of cookie Function
ceg.s IG cookie IG Allows us to see where you have moved your mouse or scrolled to on a given web page
guest_id Third-party Twitter.com Twitter cookie which appears on pages that use the button ‘Tweet’. Gives you a unique number associated with Twitter
TLS Third-party yahoo.co.jp Enables us to remarket to visitors across Yahoo's display advertising network
NID Third-party google.com Remembers your recent searches to help us retarget IG ads to you

Cookie management

You can manage cookies by changing the settings in the web browser on your computer or tablet. To manage cookies on your mobile phone, you may need to refer to your handset manual.

 
  • Click the 'burger' icon in the browser's toolbar
  • Select 'Settings'
  • Click 'Show advanced settings'
  • Choose 'Privacy' and then 'Content settings'
  • To enable cookies, in the 'Cookies' section, tick 'Allow local data to be set (recommended)'. This option enables both first and third-party cookies
  • To allow only first-party cookies, enable 'Block all third-party cookies without exception'
  • To disable cookies, select 'Block sites from setting any data'

There are multiple levels of cookie enablement in Chrome. For more information, click here.

For general information, visit aboutcookies.org. This site includes instructions on how to amend your cookie settings for a variety of browsers and how to delete existing cookies from your computer. 

If you have any specific questions or concerns about cookies, please contact helpdesk.za@ig.com.

We are committed to keeping your personal information safe. For more information on how we handle your data, see our privacy notice.

Contact us

24 hours a day from 10am Saturday to Friday night at midnight.

010 344 0053

You can also email helpdesk.za@ig.com

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CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage.