FICA requirements

We are legally obliged to verify your identity before activating your trading account. To ensure that your application is processed swiftly, please send us the following FICA documents.

Proof of identity

Please provide a clear copy of one of the following:

  • Green bar-coded identity document
  • Smart card - please send a copy of the front and back of the card
  • Passport - for non-South African citizens

Contact details

You can email your documents to using your account number as a reference.
If you have any questions, contact our New Business team on 010 344 0051, or email

Contact us

24 hours a day from 10am Saturday to Friday night at midnight.

010 344 0053

You can also email