Remote Assistance

A member of our technical team will access your PC remotely and attempt to resolve your issue. Please read the Disclaimer and Recommendations below before proceeding.


By requesting and allowing one of our representative to remotely assist you with a technical issue, you accept responsibility for any changes made to your desktop content or system settings.

IG does not assume, and is not responsible for, any liability in the linking and viewing of desktop content, the operation of the support software, or system performance.


We recommend for your security and privacy, that you exit any open applications that may be displaying content of a personal or confidential nature before initiating a remote support session with one of our representatives. We further recommend that you remain at your desktop for the entire remote session.

It's your responsibility to ensure that you back up your data on a regular basis. IG cannot be held responsible for any data loss that might occur during or after a remote session.

We undertake to take the utmost care with your computer. However, we cannot guarantee that our service will resolve your problem, or that attempting to rectify your technical issue will not cause additional problems that may require an on-site call.


If you agree to these terms and are happy to proceed please click on the link below: