How we support you

Your success is important to us. So we’re on hand to help you achieve your trading goals, right from the moment you join.

Support throughout your journey

Personal service

To ensure that you’re comfortable with our products during your initial time trading with us, we have a dedicated team on hand to offer one-to-one guidance.

Friendly, expert team

Get continued support for your trading as and when you need it from our large, highly skilled trading services team.

Easy to contact

Get hold of us however suits you – phone or email. We’re around 24 hours a day from Monday to Friday and from 10am to 6pm on Saturdays and Sundays, and 84% of calls are picked in under 10 seconds.1

Your first port of call

Never waste a moment. Get instant answers to your questions about trading with us, using our help and support site. Search for specifics from our huge data bank, or browse a range of topics.

  • CFDs
  • Platforms
  • Charts
  • Orders, stops and limits
  • Accounts and statements
  • Deposits and withdrawals

In-platform support

When the pressure’s on, make your decision in moments with the powerful tools in our platform.

  • Reinforce decisions with buy and sell signals
  • React to events with up-to-the-minute Reuters news
  • Inform your trading with expert analysis

Open an account now

It's free to open an account, and there's no obligation to fund or trade.

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1 October - December 2018

Help and support

Get answers about your account or our services.

Get answers

We're here 24hrs a day from 9am Saturday to 11pm Friday.