Skip to content

Important Notice: IG Markets South Africa will no longer provide Trading Accounts. This change does not affect existing International/offshore accounts. New applications will be supported by IG International, part of IG Group, via https://www.ig.com/en. Important Notice: IG Markets South Africa will no longer provide Trading Accounts. This change does not affect existing International/offshore accounts. New applications will be supported by IG International, part of IG Group, via https://www.ig.com/en.

What should I do if ProRealTime isn't working properly?

1. Close and relaunch ProRealTime
2. Uninstall and reinstall ProRealTime 
3. Launch PRT from a different browser
4. Try launching PRT using JAVA mode. Select ‘Start ProRealTime using Java’ from the launch window
5. Check the ProRealTime support website for further support