How to Open Your IG Cryptocurrency Account
Cryptocurrency investing with IG in partnership with Uphold is only accessible to eligible UK clients.
Eligibility Requirements
To open an account, you must:
- Be a UK resident and provide proof of address (proof can be a recent utility bill, bank statement, or government correspondence showing your full name and address within the last six months)
- Complete our cryptocurrency appropriateness assessment to evaluate your understanding of cryptocurrency trading principles and associated risks.
- Must meet standard account opening procedures by providing identity information and verification, along with any additional checks required based on your individual circumstances.
How Do I Open an Account as a New Client?
Step 1 - Application Procedure
- Complete the online application via the IG website or mobile application
- The form captures personal information, contact details, employment status, financial background, and trading experience
Step 2 - Document Requirements
- Valid proof of identity: passport, driving license, or national identity card
- Valid proof of address: Recent utility bill, bank statement, or government correspondence (within 6 months)
- Ensure documents are clear, legible, and show the full name matching your application
Step 3 - Selfie Verification (Required for all new cryptocurrency account applicants)
- The selfie verification requires you follow any prompts on the secure portal
Step 4 – 24-Hour Cooling-off Period
- Once verification is completed, a 24-hour cooling-off period is required before you can deposit funds and begin trading
- Upon approval, a confirmation email will be sent to you
- This waiting period allows for final verification checks and is a regulatory requirement that cannot be expedited
Note: Incomplete/unclear submissions may extend the verification process. |
How do I add a Crypto Account as an existing IG client?
Step 1 - Add Crypto Account
- Login to your My IG Dashboard
- Select 'Add an account', then choose 'Crypto' and follow the on-screen prompts.
Step 2 – Complete assessment
- To comply with UK regulation, you must pass a knowledge assessment.
Step 3 - Cooling-off Period
- Once you have completed your application, there will be a mandatory 24-hour cooling-off period before you can access the account
- Upon approval, a confirmation email will be sent to you
What if I Have Verification Problems?
Common verification issues include poor image quality, expired documents, and mismatched personal information.
If you experience verification issues/delays, the following solutions are available:
- Submit clearer or more recent documents if needed
- Check your verification status in your account dashboard
- Contact support for manual verification assistance
If You Don't Pass the Assessment
You will have two attempts before needing to wait 24 hours to try again. If you fail a third time, you will not be able to proceed with opening an IG Crypto account.