How Do I Fund and Withdraw from My Cryptocurrency Account?
| Don't invest unless you're prepared to lose all the money you invest. This is a high-risk investment, and you should not expect to be protected if something goes wrong. Take 2 minutes to learn more about the risk involved. [Approved by Archax 16/05/2025] |
Important: We are aware of an issue where iOS users may be unable to view the individual crypto assets in their portfolio. This is a known display issue only — client assets remain secure and unaffected. A resolution has been submitted to the App Store and will be deployed once approved. Please check for updates and install the latest version of the app to resolve the issue once available. |
What Payment Methods Can I Use?
Currently, only GBP credit and debit cards are accepted for funding.
Bank Payment Rejections
Some banks may reject payments relating to cryptocurrencies, and you may see a failed deposit with a note that the card was declined by your bank. A non-exhaustive list of banks known to reject crypto related payments are below, but other banks may also reject crypto related payments. If your payment is rejected by your bank, please try another bank card, or reach out to your bank directly to confirm.
Known banks and issuers that may reject crypto-related payments include Chase, JP Morgan, Starling, Clydesdale, and NewDay (including John Lewis credit cards).
What Are the Minimum and Maximum Deposit Limits?
User Type | Payment Method | Minimum Deposit | Maximum Transaction Amount | Daily Limit | Weekly Limit | Monthly Limit |
Users < 3 months | Debit & Credit Card | £10 | £15,000 | £15,000 | £15,000 | £50,000 |
Users ≥ 3 months | Debit & Credit Card | £10 | £99,999 | £2,000,000 | £2,000,000 | £2,000,000 |
How Long Do Deposits Take to Process?
Most card deposits process instantly, allowing immediate trading after the 24-hour cooling-off period.
How Do I Withdraw from My Cryptocurrency Account?
When withdrawing funds, money must be returned to the original card used for deposit.
What Are the Card Verification Requirements?
All cards must be verified before any withdrawal can be processed.
This verification process helps ensure the security of your funds and complies with regulatory requirements.
What are the withdrawal limits?
| Limit Type | Payment Method | Amount |
| Minimum withdrawal | Debit Card | £1 |
Maximum Transaction Amount | Debit Card | £25,000 |
Daily Limit | Debit Card | £25,000 |
| Weekly Limit | Debit Card | £175,000 |
| Monthly Limit | Debit Card | £700,000 |
Withdrawals are typically instant but can take up to 2 working days to be processed and reflected in your bank account. This timeframe may vary depending on your bank's processing procedures. |
What Are the Cryptocurrency Investment Limits?
Minimum trade size | £0.01 |
| Maximum trade size | £75,000 |
Note: Larger trades can be broken up into £75,000 chunks. |
What Currency Considerations Should I Keep in Mind?
- GBP-Only: Currently, IG Crypto accounts only support British Pounds (GBP)
- Currency Conversion Fees: If you're using non-GBP sources to fund your account, currency exchange fees may apply
- Exchange rate risk: For example, stablecoins pegged to USD expose you to GBP/USD exchange rate fluctuations, affecting your returns when converting back to pounds
What Are the Limitations of an IG Crypto Account?
- No Internal Fund Transfers: Internal fund transfers from other IG accounts, such as IG Share dealing account, are not permitted to be transferred into IG Crypto accounts.
- No Digital Asset In/Out Transfers: Cryptocurrency must remain within the IG platform, as external transfers are not supported.
Cryptocurrency investments carry significant risk of loss. Understanding these risks before depositing funds is essential. |
