How do I close my account?

You need to write to us to request to close your account.

Before doing so, make sure there are no open positions left on your account and withdraw all remaining funds.

Then email support.ch@ig.com with your request from the registered email address on your account.

Alternatively, you can use another email address with your request and include the following details for security:

  • Your full name and date of birth
  • Your registered postal address
  • Your phone number
  • The balance on your IG Bank account
  • The market you last traded
  • The last four digits of your registered card(s)

Please note we apply a monthly inactivity fee to all accounts that have been inactive for two or more years and still hold funds.

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