Skip to content

Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 71% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money.
 Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 71% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money.

No results found

View more search results

1 2 3 4 5 6 7 8 9 10
Related search: Market Data
Market Data Type of market
See all Market data search results >
Help and support  /  IG web and mobile trading platforms

What should I do if my desktop platform is not working?

  • First check our platform status page to ensure our platform is up and running
  • Try logging out, restarting your browser and then logging back in.
  • If issues persist, clear the cache from your web browser.
  • If you’re using our old platform and your charts are blank, try clearing your flash cache. To do this, click ‘delete all sites’ in the website storage settings panel on this page. 
  • If your layout is not responding, go to ‘layouts’ in the main tool bar then selecting ‘standard/reset’.
  • If these steps do not solve the issue please try using another web browser to access the platform. We recommend Google Chrome, but also support Internet Explorer and Mozilla Firefox.

Related questions

Which web browser should I use with the IG platform?

What should I do if my mobile trading app is not working?

Go to main menu

IG Academy

Become a better trader with IG Academy. Take engaging step-by-step courses, attend expert-led seminars and webinars.

Get started

IG Community

Platform and app technical support

View more

Trustpilot

Contact us Privacy IG Community Cookies Terms and agreements

IG Group Careers Marketing partnership

Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 71% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

© 2003-2024