Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 75% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money.
Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 75% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money.

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Help and support / Platforms and charts

IG web and mobile trading platforms

Getting started:

How do I get started?

Which web browser should I use with the IG platform?

Which mobile phones do you support?

Placing trades:

How do I place a trade in the platform?

How does a deal ticket work?

How do I use the share dealing platform?

How can I trade options on the web platform?

How do I find my next deal in the platform?

How do I change the contract size (point value)?

How do I view a deal ticket without a chart?

How do I edit my positions in the platform?

How do I close a position?

How do I partially close a position?

How do I place an order?

How do I edit an order?

How do I delete an order?

How do I apply a stop?

How do I add a trailing stop to an open position?

How do I edit stops and limits on an open position?

Workspaces and preferences:

How do I set my preferences?

How do deal settings work?

How do I create and save a new workspace?

How do I add a chart or list to my workspace?

How do I tear off charts and tickets into a new window?

How do I hide the Twitter and notifications feed?

Alerts, signals and watchlists:

How do I use alerts?

How do I activate signals?

What is a watchlist and how do I create one?

IG charts, indicators and analysis tools:

Why are my IG charts not working?

How do I view market data on a chart?

How do I customise chart styles and colours?

How do I export or share a chart?

How do I save my chart layout?

How do I add or remove indicators and drawings?

How do I customise indicators or drawings?

How do I show news and economic information in a chart?

Which indicators and drawing tools can I use with IG charts?

When are change figures on IG charts reset?

Where can I find in-platform research?

Troubleshooting:

What should I do if my desktop platform is not working?

What should I do if my mobile trading app is not working?

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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 75% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.