It’s a regulatory requirement that we verify your identity when opening your account. Find out how you can help us do this below.
In order to open an IG account, you’ll need to provide an identity document (ID) to verify your identity. We accept passports and ID cards as proof of identity – we do not accept driving licences.
There are three ways you can help us verify your identity:
You can use IDnow – the online identification platform we use – to verify your ID via video chat.
(Monday to Sunday, 8am and 12 midnight)
Deutsche Post also offers video verification via ID card or passport – remember, driving licences are not accepted.
Click on the 'identity verification' button below, and you’ll be sent to Deutsche Post’s identity verification portal, POSTIDENT.
Here, you’ll find four options for ID verification:
Select ‘POSTIDENT by video chat’ and, once completed, you will be automatically redirected to the IG website.
Your bank can also verify your ID, just follow the steps below: