We use a range of cookies to give you the best possible browsing experience. By continuing to use this website, you agree to our use of cookies. You can view our cookie policy and edit your settings here, or by following the link at the bottom of any page on our site.
Why haven’t I received my funds?
Generally, bank withdrawals should be with you within 24 hours within Switzerland. If you request withdrawal before midday, funds should be with you on the afternoon of the day you withdrew between 3pm and 7pm (Geneva time).
If you’re refunding funds to your card, it’ll take your card issuer 2-5 working days to credit these back to your bank account.
Related questions
Improve your skills
Become a better trader with IG Academy. Take engaging step-by-step courses, attend expert-led seminars and webinars.
© 2003 - 2019