Two-factor authentication

Add an extra layer of security to your IG account

What is it?

Two-factor authentication (2FA) is an optional security feature that requires you to enter a verification code as well as your password every time you log in.

Once set up, 2FA drastically reduces the chance of unauthorised access to your account. 

How do I get it?

There are two ways to set up two-factor authentication. You can either use an app to generate codes on your mobile device or request a hardware token. There is no cost incurred when requesting a token.

1. Download the 'IG Authentication' app

 

2. Activate two-factor authentication on your account

3. Enter the code with your password every time you log in

Get started

1. If you have an iPhone, iPad, or Android device, download the ‘IG Authentication’ app from the relevant app store.

2. Log in to the dealing platform and visit My Account > Settings > Two-factor Authentication.

3. Follow the instructions to activate 2FA on your account.

Download the app

 

 

BlackBerry devices are not supported at present.

Find out more

Find out more

Still have questions? See our FAQ for further details

 

Contact us

We're here 24hrs a day from 5pm Saturday to 7am Saturday (AEST).

1800 601 799

You can also call +61 (3) 9860 1799, email helpdesk.au@ig.com or tweet us at @IGClientHelp