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CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Please ensure you fully understand the risks involved. CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Please ensure you fully understand the risks involved.

What should I do if my desktop platform is not working?

  • First try logging out, restarting your browser and then logging back in
  • If issues persist, clear the cache from your web browser
  • If you’re using our classic platform and your charts are blank, try clearing your flash cache. To do this, click ‘delete all sites’ in the website storage settings panel on this page.
  • If your layout are not responding, go to ‘layouts’ in the main tool bar then selecting ‘standard/reset’
  • If these steps do not solve the issue please try using another web browser to access the platform. We recommend Google Chrome, but also support Microsoft Edge and Mozilla Firefox

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