What should I do if my mobile trading app is not working?

Log out of the app, then log back in

Close the app from the multi-tasking page. On iPhone and iPad, double-tap the home button, and swipe the app upwards to close it. On Android, press the app-switching button and swipe the app away

Make sure you’re on 4G data or strong WiFi, with good download speeds

Check if switching between data and WiFi affects the issue

Delete and reinstall the app