How to Transfer Crypto Into Your IG Account

Crypto transfers are executed on the blockchain and are irreversible once confirmed. IG cannot cancel, reverse, or recover a transfer where incorrect details have been provided.

You are responsible for ensuring all transfer details are accurate, including the wallet address, network, token, and any required destination tag or memo. Sending assets using incorrect details will result in permanent loss of funds.

Transfers are typically completed within 10–50 minutes but may take longer depending on blockchain network conditions. Delays due to network congestion are outside of IG’s control.

Before initiating a transfer, ensure you understand how crypto transfers work, including the risks associated with on-chain transactions.

You can deposit cryptocurrency from an external wallet or exchange directly into your IG Crypto account via a blockchain transfer.

Note: The ability to transfer tokens is subject to change at any time, though this is expected to be infrequent. For the latest information on supported tokens, check the Which Cryptocurrencies Are Supported for Transfers? article or contact our support team via Chat or WhatsApp.

Key concepts

Term	What it means
Deposit address	A unique wallet address generated by IG for you to receive cryptocurrency. It is specific to a token and network — always use the address generated for the exact asset you are sending.
Network	The blockchain network you are sending on (e.g. Ethereum, Solana). Must match exactly between your sending wallet and the IG deposit address.
Destination tag / Memo	An additional reference code required by some tokens (e.g. XRP) alongside the deposit address. If shown, it must be included — omitting it may result in funds not being credited.
QR code	A scannable code that represents your deposit address. Use this instead of copying the address manually to avoid errors.

Fees

Fee type	Amount
IG transfer fee	None
External wallet / exchange fee	Set by your provider — outside of IG's control

Before you start

To use crypto transfers, your IG Crypto account must be active, and your identity verification must be up to date. If the Transfer In option is not visible, your verification may need updating — you'll be guided through the steps if required. See Crypto Transfer Eligibility for more information.

Step 1 — Select token and network

Log in to your IG account
Go to your crypto account
Select 'Transfer In'
Choose the cryptocurrency you want to deposit

Note: The network shown is the network your deposit address is set up for — ensure this matches the network you select on your external wallet or exchange

Important: The token and network shown on IG must exactly match what you select on your external wallet or exchange when sending. Sending on the wrong network will result in permanent loss of funds.

Step 2 — Get your deposit address

Once you have selected the token and network, IG will generate a unique deposit address. This is shown as a text address and a QR code.

Your deposit address is a long string of letters and numbers — copy it exactly or use the QR code to avoid errors
This address is unique to you and specific to the selected token and network combination
Do not use this address to send a different token — funds will not be credited and may be lost

Important:

Always use the deposit address generated in the app when sending crypto to your IG account. Only use the deposit address shown in the Transfer In flow in your IG account.
Even on networks that can theoretically share addresses (e.g. EVM-compatible networks), IG deposit addresses are token and network specific — always use the address generated for the exact asset you are sending.

Memo / Destination Tags:

Some tokens (such as XRP) require a destination tag to be provided alongside the address when sending. Where required, this will be displayed on screen.

Note: If a destination tag is shown, you must include it when sending from your external wallet. Omitting the destination tag may result in your funds not being credited.

Step 3 — Send from your external wallet

Go to your external wallet or exchange (e.g. Coinbase, Binance, MetaMask, Ledger) and initiate a transfer to the deposit address provided by IG. Make sure the wallet or exchange you're sending from supports the selected network. This step takes place outside of IG's platform.

If you are unsure, send a small test transaction first before transferring the full amount. If you send on the wrong network or to the wrong address, contact our support team immediately — our ability to recover funds depends on how and where the transfer was routed.

Step 4 — Track your transfer

Once sent, return to IG to monitor the status. You can track your transfer in:

Notifications (web trading platform)

You will receive email updates as your transfer progresses, including when it has been received and when it's completed. You can also track your transfer status in Notifications on the web trading platform. Transfers are usually completed within 10–50 minutes, though some may take longer. If your transfer is subject to a manual review, this can take up to 5 business days. If any action is required, you'll see a prompt in your account.

Step 5 — Transfer complete

Once processing is complete, the cryptocurrency will appear in your IG Crypto account and will be available to trade.

Your transfer activity will also appear in your daily statement.

Important information

IG does not charge any fees for Transfer In. Your external wallet or exchange may charge their own fees when you initiate the send — check with your provider before sending.
Always send a small test transaction first if you are unsure
If a transfer cannot be completed, we'll take appropriate steps to return the funds where possible

How to Transfer Crypto Into Your IG Account

Key concepts

Fees

Before you start

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