How to Reset Your MT5 Live Account Password?

Password reset functionality for MT5 accounts is managed through the My IG platform, providing users with secure access to account credential management.

How Do I Reset My Password Through My IG?

Step 1 - Log Into My IG

1. Go to your IG Dashboard
2. Log in with your IG credentials
3. Navigate to your account overview

Step 2 - Find MT5 Account Settings

1. Look for your MT5 account section
2. Find "Reset Password" next to your MT5 account
3. Click the reset option

Step 3 - Complete Password Reset

1. You'll be redirected to Settings > Reset MetaTrader password
2. Follow the on-screen instructions
3. Submit your reset request

Step 4 - Check Your Email

1. New password will be emailed to your registered address
2. Check your inbox and spam folder
3. Use the new password to log into MT5

Still Unable to Log In?

If you still cannot log in after following the above steps, please contact our helpdesk. Our agents are available to assist you and help unlock your account securely.

Never share your MT5 password with anyone. IG will never ask for your password via email or phone.

How Do I Apply a Saved Template?

Applying saved templates follows a similarly simple process.

Step 1 - Open Template Menu

1. Right-click on any chart
2. Select Template

Step 2 - Choose Your Template

1. Select your saved template from the list
2. Your chart updates immediately

Templates in MT5 enhance trading efficiency by preserving chart settings for consistent use across sessions.

They save time when opening new charts and allow for quick switching between analysis setups, ensuring a seamless and uniform trading experience.