Password reset functionality for MT5 accounts is managed through the My IG platform, providing users with secure access to account credential management.
How Do I Reset My Password Through My IG?
Step 1 - Log Into My IG
Go to your IG Dashboard
Log in with your IG credentials
Navigate to your account overview
Step 2 - Find MT5 Account Settings
Look for your MT5 account section
Find "Reset Password" next to your MT5 account
Click the reset option
Step 3 - Complete Password Reset
You'll be redirected to Settings > Reset MetaTrader password
Follow the on-screen instructions
Submit your reset request
Step 4 - Check Your Email
New password will be emailed to your registered address
Check your inbox and spam folder
Use the new password to log into MT5
Still Unable to Log In?
If you still cannot log in after following the above steps, please contact our helpdesk. Our agents are available to assist you and help unlock your account securely.
Never share your MT5 password with anyone. IG will never ask for your password via email or phone. |