Premium services

We understand the importance of loyalty.

Our premium client managers share your passion for trading
and have over 65 years' combined experience in financial markets.


Create an account

Your premium client managers are:

Tom Roberts

Head of Premium Client Management

Tom has over 14 years’ institutional cash equities, equity derivatives, forex, index trading and sales experience in both London and Melbourne. He has a broad and strong understanding of all asset classes and fund structures within the derivative space.

Tom is FCA and RG146 qualified and holds a degree in Politics and International Economics from University of Bristol W.E.

Craig Thiessen

Premium Client Manager

Craig has over 28 years’ experience working in stockbroking and CFDs in Australia. Before starting at IG in 2002 he worked in institutional and wholesale broking for UBS, Lonsec, and Citi.

Craig deals with UHNWs, hedge funds and money market managers. He has vast knowledge across all asset classes and has worked on both the stock exchange floor and institutional dealing rooms.

Doug Picken

Premium Client Manager

Doug has worked in financial markets for over 13 years in London, New York and Melbourne. He predominately focused on providing institutions with advice on global equity markets before taking on responsibility for IG’s Premium Clients.

He has an MBA from the Australian Graduate School of Management, is a Chartered Alternative Investment Analyst (CAIA) and holds a Postgraduate Diploma of Applied Finance & Investment (FINSIA).

Shane Cummins

Premium Client Manager

Shane is a financial market professional with over 10 years’ experience. He spent 6 years specialising in OTC derivatives across a broad range of products including FX, shares, indices and futures. Prior to IG, Shane personally traded various markets for 4 years full time, meaning he understands both sides of the broker relationship.

He was previously a Chartered Accountant (CA) with Ernst & Young with a Bachelor of Accounting and Bachelor of Computing degree from La Trobe University.

Premium client managers:

  • Offer support in reviewing your trading strategy
  • Provide support and trade insights to suit your trading style
  • Guide you through tools best suited to the way you trade

Our premium clients benefit from:

  • Free services and reduced charges

    From our advanced charting package and cutting-edge tools to live data feeds, we waive fees and reduce charges where possible for premium clients.

  • The opportunity to earn interest

    As a premium client you can gain interest on the funds held in your account.1

  • Better margins and flexible credit

    Enjoy the potential for better margin rates and more flexible margin call processes than standard accounts. Premium clients can apply for select accounts with flexible margin deadlines and leniency on margin calls.

  • VIP treatment

    Benefit from our quickest response times to your calls and emails, deal with your own personal account manager and receive invites to exclusive events.

Open an account now

There's no minimum balance to open an account, it takes less than five minutes, and there's no obligation to fund or trade.

Create account

Or try our platform first with a free demo account

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1 Subject to eligibility criteria: IG pay interest at a rate of a 1/3rd of the RBA rate capped at 1% on unused funds over $250,000. Rates are variable and subject to periodic review. Interest is credited monthly in arrears. Tax on interest will be deducted at source.

Contact us

We're here 24hrs a day Monday to Friday.

1800 601 734

You can also call +61 (3) 9860 1734, email or tweet us at @IGHelpAU