Contact us

 

I'm an IG client

Helpdesk

Our helpdesk team is available 24 hours a day Monday to Friday, and on the weekend^:

Email: helpdesk.au@ig.com
Freephone: 1800 601 734
International: +61 (3) 9860 1734

Trading desk

Freephone: 1800 601 733
International: +61 (3) 9860 1733

From 08:00 to 18:00 Monday to Friday, you can place an order or speak to a dealer in Cantonese or Mandarin through 1800 601 818.

I'm new to IG

Open an account

To become an IG client, please click below or call us 8am to 9pm Monday to Friday:

Email: sales.au@ig.com
Freephone:1800 601 799
International: +61 (3) 9860 1799

 

Create an account

International

Contact us

Hong Kong Toll Free: 800 962 555

Malaysia Toll Free: 1800 889 625

China Toll Free: 400 998 5010

New Zealand Toll Free: 0800 442 150

 

Help and support

Help topics

Please click the subjects below, visit help and support if you need help with:

Our markets, products or services
Our platform
Our charts
Managing your account
Logging in               
 

Your questions answered

Find the answer to common queries in our help and support section and on our website:

Minimum trade sizes               
Margin requirements   
Fees and charges
Withdrawing funds      
Depositing funds
Trading hours             
Mobile apps

Our offices

Melbourne Office

IG
Level 15
55 Collins Street
Melbourne VIC 3000

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Head Office

IG
Cannon Bridge House
25 Dowgate Hill
London EC4R 2YA

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Worldwide

Find details for our other offices in 16 countries worldwide.

IG international

Website feedback

We'd love to know what you think about our new website - you can leave feedback on our short online survey.

Making a complaint

View our complaints information page for more details.

Press

Please visit our IG Group website for press information.

Journalists wishing to subscribe to our daily Market Commentary release should email: marketcommentary.au@ig.com.

Careers

View our current vacancies and career opportunities in Australia and overseas.

^ Our UK helpdesk is available from 9-5 (UK time) on weekends.