Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 68% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money.

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dotMetaTrader 5 (MT5)

How to Reset Your MT5 Live Account Password?

Password reset functionality for MT5 accounts is managed through the My IG platform, providing users with secure access to account credential management.

How Do I Reset My Password Through My IG?

Step 1 – Log Into My IG

  1. Go to your IG Dashboard
  2. Log in with your IG credentials
  3. Navigate to your account overview

 

Step 2 – Find MT5 Account Settings

  1. Look for your MT5 account section
  2. Find "Reset Password" next to your MT5 account
  3. Click the reset option

 

Step 3 – Complete Password Reset

  1. You'll be redirected to Settings > Reset MetaTrader password
  2. Follow the on-screen instructions
  3. Submit your reset request

 

Step 4 – Check Your Email

  1. New password will be emailed to your registered address
  2. Check your inbox and spam folder
  3. Use the new password to log into MT5




Still Unable to Log In?

If you still cannot log in after following the above steps, contact us via live chat or WhatsApp — our team will help unlock your account securely.

 

Never share your MT5 password with anyone. IG will never ask for your password via email or phone.




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