How do I reset my MT4 password?
You can now reset your MT4 password directly from My IG. This option is located to the right of the "Add Funds" button for your MT4 account on the My IG Dashboard. Clicking the "Reset Password" button redirects you to "My IG > Settings > Reset Metatrader password." After clicking the button, an email with the new MT4 password is sent to your registered email address. You can also reset your password directly from the MT4 platform or mobile app through the ‘tools’ section.
My IG Dashboard:
My IG Settings
On MT4: Select ‘options’ then ‘tools’ to change your password
What is the difference between a ‘master password’ and an ‘investor password’?
The Master Password in MT4 provides complete trading access and account control, while the Investor Password offers read-only functionality that allows viewing but not modifying trades or withdrawing funds.
Feature | Master Password | Investor Password |
Place Trades | ✅ Yes | ❌ No |
Modify Orders | ✅ Yes | ❌ No |
Close Positions | ✅ Yes | ❌ No |
View Open Trades | ✅ Yes | ✅ Yes |
View Trading History | ✅ Yes | ✅ Yes |
Access to Account Settings | ✅ Yes | ❌ No |