Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 76% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money.
Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 76% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money.

How do I set up two-factor authentication?

Two-factor authentication (2FA) is an optional security enhancement for your IG account that improves protection against unauthorised access.

Guide to set up 2FA

  1. Download the IG Authentication app onto your Apple or Android device from the relevant app store

2. Log in to My IG on your desktop and go to the ‘settings’ tab. Click on ‘two-factor authentication’ on the left-hand side list and follow the instructions

3. When logging in with 2FA activated, you’ll need to enter your existing password followed by the verification code from the IG Authentication app in the password field. For example: in the password field, you‘d enter ‘myIGpassword123456’ where ‘123456’ is the verification code from the app

Please note: 2FA is currently not compatible with MT4.

How do I disable or reset two-factor authentication?

If your account has been suspended or you need to set up 2FA on a new device, you‘ll first need to disable the existing 2FA.

Simply send a request by email to helpdesk.uk@ig.com from your registered email address and include the following:

  • Your full name and date of birth
  • Your trading account login or account ID
  • Your registered postal address
  • Your registered contact number
  • The balance on your account
  • The last market you traded
  • The last four digits of your registered card(s)

Related questions

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