Two-factor authentication

Add an extra layer of security to your IG account

What is it?

Two-factor authentication (2FA) is an optional security feature that requires you to enter a verification code as well as your password every time you log into IG's trading platform.

The 2FA used for verifying your identity is the one-time password or OTP. This OTP is unique and generated randomly on demand from a device that is linked to your CFD trading account. It is currently not compatible with the Meta Trader 4 (MT4) platform. You may continue to access your MT4 account with IG by entering your MT4 account ID and password.

Once set up, 2FA drastically reduces the chance of unauthorised access to your account. 

How do I get it?

There are two ways to set up two-factor authentication. You can either use an app to generate codes on your mobile device or request a hardware token. Requesting the token costs SGD 50.

1. Download the app or request a hardware token


2. Activate two-factor authentication on your CFD trading account

3. Enter the OTP with your username and password every time you log in to your CFD trading account

Get started

Setting up the app

1. If you have an iPhone, iPad, Android or Windows device, download the ‘IG Authentication’ app from the relevant app store. 

2. Log in to the trading platform and visit My Account > Settings > Two-factor Authentication

3. Follow the instructions to activate 2FA on your account

Requesting a hardware token

Simply call us on +65 6390 5118 or email to order a hardware token. This involves a cost of SGD 50.

Find out more

Still have questions? See our FAQ for further details

Contact us

Our office is open 5 days a week Monday to Friday from 9am to 6pm. Support line is available 24hrs a day from 8am GMT Saturday to 10pm GMT Friday

+65 6390 5118

You can also email us

Visit our storefront office at 9 Battery Road