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We want to clarify that IG International does not have an official Line account at this time. We have not established any official presence on Line messaging platform. Therefore, any accounts claiming to represent IG International on Line are unauthorized and should be considered as fake.
CFDs are complex instruments. 70% of retail client accounts lose money when trading CFDs, with this investment provider. You can lose your money rapidly due to leverage. Please ensure you understand how this product works and whether you can afford to take the high risk of losing money.
CFDs are complex instruments. 70% of retail client accounts lose money when trading CFDs, with this investment provider. You can lose your money rapidly due to leverage. Please ensure you understand how this product works and whether you can afford to take the high risk of losing money.

Why isn't MT4 working?

Take a look at the bottom right of the platform. If you see a message such as ‘invalid account’ or ‘no connection’, check your login details and try to log in again. Remember to use your MT4 details, not your normal IG details – you’ll have a five or six-digit account number for MT4.

Also check the server you are logging in to. If you are using a live account, you’ll need to select ‘IG-LIVE’ from the server drop-down menu in the login window. You can also type in the address manually: mt4.ig.com:443. 

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