To withdraw your funds, please log in to My IG, go to the ‘live accounts’ tab, and select ‘withdraw funds’. You’re able to withdraw funds as a bank transfer (assuming all anti-money laundering regulations have been met), or back to a card account as a refund.
We may need to verify your previous deposit and receiving bank account before we process your withdrawal. For verifying your bank deposit or card, please see details here. For verifying your receiving bank account, please see details here.
Please be aware that withdrawal lead times vary:
- Withdrawals back to a card typically take between two and five bank working days to clear
- Withdrawals by bank transfer can take between one to three working days to clear