IG Client Services Helpdesk

The most common reason that you can’t withdraw funds is that we haven’t verified your account yet. Please give us a call or email us at <a href="mailto:helpdesk.ae@ig.com" rel="nofollow noopener noreferrer" target="_blank">helpdesk.ae@ig.com</a> so we can sort this out for you.

Why can’t I withdraw funds?

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. You should consider whether you understand how CFDs work, and whether you can afford to take the high <a href="https://www.ig.com/usermanagement/customeragreements?agreementType=risk_disclosure_notice&amp;igCompany=igae&amp;locale=en_GB&amp;legalEntity=IGL" rel="nofollow noopener noreferrer" target="_blank">risk </a>of losing your money. Professional Clients can lose more than they deposit.

The value of shares and ETFs bought through an IG stock trading account can fall as well as rise, which could mean getting back less than you originally put in. Please ensure you fully understand the risks and take care to manage your exposure.

IG does not issue advice, recommendations or opinions in relation to acquiring, holding or disposing of a CFD. IG is not a financial advisor and all services are provided on an execution-only basis. This communication is not an offer or solicitation to enter into a transaction and shall not be construed as such.

IG is a trading name of IG Limited a company registered at 2702 &amp; 2703 Level 27, Tower 2, Al Fattan Currency House, DIFC, Dubai, United Arab Emirates. IG is authorised and regulated by the Dubai Financial Services Authority (DFSA) under reference No. F001780.

The information on this site is not directed at residents of the United States, Belgium or any particular country outside the UAE and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

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