US Office
1330 W Fulton,
Suite 610
Chicago, IL 60607
For Existing Accounts
helpdesk.us@ig.com | 312 981 0498
For New Accounts
Trading foreign exchange on margin carries a high level of risk, and may not be suitable for all investors. Before deciding to trade foreign exchange you should carefully consider your investment objectives, level of experience, and risk appetite. You could sustain a loss of some or all of your initial investment and should not invest money that you cannot afford to lose. Trading foreign exchange on margin carries a high level of risk, and may not be suitable for all investors. Before deciding to trade foreign exchange you should carefully consider your investment objectives, level of experience, and risk appetite. You could sustain a loss of some or all of your initial investment and should not invest money that you cannot afford to lose.
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New account
I’m in the US
To open a forex trading account, please sign up online or call us 24 hours a day from 3am Saturday to 5pm Friday (EST).
I'm in another location
To open an account with IG, please sign up online or call us between 8am to 9pm Monday to Friday (UK time).
International: +44 20 7633 5300
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Placing a trade
Placing a spot forex trade
To make a spot forex trade, please call us on 312 981 0498. This number should not be used for general queries.
Our trading desk is open 24 hours a day from 3am Saturday to 5pm Friday (EST).
Shorter opening hours may apply on US public holidays or UK bank holidays.
Find out more about our standard trading hours.
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Managing your account
Payments and withdrawals
We've made it quicker and easier to process payments on the move. Visit the App Store, Google play or Windows Store to download the app today.
Alternatively, try our payment FAQs for more information on making payments and withdrawals.
You can also call our team of experts 24 hours a day from 3am Saturday to 5pm Friday (EST) on 312 981 0498.
Problems logging in
Have you tried to reset your details?
If that's not working, our team of experts is available 24 hours a day from 3am Saturday to 5pm Friday (EST) on 312 981 0498.
To reset your details outside of office hours, email us at helpdesk.us@ig.com from your registered email address and we'll get back to you within 24 hours.
All other enquiries
US: 312 981 0498
International: +44 207 896 0079
Email: helpdesk.us@ig.com
Our team of experts is available 24 hours a day from 3am Saturday to 5pm Friday (EST).
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Technical support
Charting Support
If you're having problems with your charts, try browsing our help and support FAQs for a solution.
Alternatively, our charting specialists are available 24 hours a day from 3am Saturday to 5pm Friday (EST). Simply call us on 312 981 0498.
Other technical help
Our technical specialists are available 24 hours a day from 3am Saturday to 5pm Friday (EST). Simply call us on 312 981 0498.
Our offices
Institute of Customer Service
As recognition of our drive to consistently deliver world-class client support, we have been inducted in to the Institute of Customer Service.
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