Trading foreign exchange on margin carries a high level of risk, and may not be suitable for all investors. Before deciding to trade foreign exchange you should carefully consider your investment objectives, level of experience, and risk appetite. You could sustain a loss of some or all of your initial investment and should not invest money that you cannot afford to lose. Trading foreign exchange on margin carries a high level of risk, and may not be suitable for all investors. Before deciding to trade foreign exchange you should carefully consider your investment objectives, level of experience, and risk appetite. You could sustain a loss of some or all of your initial investment and should not invest money that you cannot afford to lose.

Why isn't MT4 working?

Take a look at the bottom right of the platform. If you see a message such as ‘invalid account’ or ‘no connection’, check your login details and try to log in again. Remember to use your MT4 details, not your normal IG details – you’ll have a five or six-digit account number for MT4.

Also check the server you are logging in to. If you are using a live account, you’ll need to select ‘IG-LIVE’ from the server drop-down menu in the login window. You can also type in the address manually: mt4.ig.com:443.

Lastly, check our platform status page to ensure MT4 is up and running.

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Leveraged trading in foreign currency or off-exchange products on margin carries significant risk and may not be suitable for all investors. We advise you to carefully consider whether trading is appropriate for you based on your personal circumstances. You may lose more than you invest. We recommend that you seek independent advice and ensure you fully understand the risks involved before trading. The information on this website is not directed at residents of countries where its distribution, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

IG is a trading name of IG US LLC (a company registered in Delaware under number 6570306). Business address, 1330 W Fulton, Chicago, IL 60607. IG is a registered RFED with the Commodity Futures Trading Commission and member of the National Futures Association (NFA ID 0509630).

IG US accounts are not available to residents of Arizona or Ohio.

Why isn't MT4 working?

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