Trading foreign exchange on margin carries a high level of risk, and may not be suitable for all investors. Before deciding to trade foreign exchange you should carefully consider your investment objectives, level of experience, and risk appetite. You could sustain a loss of some or all of your initial investment and should not invest money that you cannot afford to lose. CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage.

What should I do if my mobile trading app is not working?

  1. First check our platform status page to ensure our apps are up and running
  2. Log out of the app, then log back in
  3. Close the app from the multi-tasking page. On iPhone and iPad, double-tap the home button, and swipe the app upwards to close it. On Android, press the app-switching button and swipe the app away
  4. Make sure you’re on 4G data or strong WiFi, with good download speeds
  5. Check if switching between data and WiFi affects the issue
  6. Delete and reinstall the app

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