Forex trading involves risk. Losses can exceed deposits

What should I do if my desktop platform is not working?

  • First check our platform status page to ensure our platform is up and running
  • Try logging out, restarting your browser and then logging back in
  • If issues persist, clear the cache from your web browser.
  • If your layout is not responding, go to ‘layouts’ in the main tool bar then selecting ‘standard/reset’.
  • If these steps do not solve the issue please try using another web browser, or one of our mobile apps, to access the platform. We recommend Google Chrome, but also support Internet Explorer and Mozilla Firefox

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