What if I had funds in my old inactive account?
Even if there are funds in your account, it will be closed after the inactivity period. Your remaining balance will still be connected to your account. You’ll need to contact trading services to retrieve these at 0800 195 3100 or firstname.lastname@example.org.
You can withdraw your funds at any time, or transfer your remaining balance from your old account to your new account, after you've completed the application process and linked the accounts.
How can I avoid having my account closed?
- Stay active by opening or closing a position
If you don’t plan on trading within 24 consecutive months, you can opt to close your account and withdraw any remaining funds.