If I have a complaint about a SIPP, who do I address it to?

If your complaint relates to the service provided by IG, you should contact our customer service team at 0800 409 6789 or helpdesk.uk@ig.com, as the vast majority of complaints can be dealt with at this level.

If you have a complaint about the administration of your SIPP, you should direct it to James Hay in the first instance.

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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 76% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage.