Which email address should I use for my transfer request?

When should I use isacashtransfers@ig.com?

Use this inbox if you hold an ISA or Junior ISA and want to transfer a cash-only portfolio to or from another provider.

This inbox covers:

• Cash-only ISA and Junior ISA transfers to IG from another provider
• Cash-only ISA and Junior ISA transfers from IG to another provider

Please note: This inbox is not for deposits, withdrawals, payments, or Bed and ISA requests.

When should I use isastocktransfers@ig.com?

Use this inbox if you hold an ISA or Junior ISA and want to transfer a portfolio of stocks, or stocks and cash combined, to or from another provider.

This inbox covers:

• ISA and Junior ISA stock-only transfers to or from another provider
• ISA and Junior ISA transfers involving both stocks and cash, to or from another provider

Please note: This inbox is not for Bed and ISA requests. For Bed and ISA transfers, please refer to the ‘How do I transfer shares from my IG share dealing account to my IG ISA?’ article.

When should I use giatransfers@ig.com?

Use this inbox for all Share Dealing account (non-ISA) transfers and related enquiries.

This inbox covers:

• Standard Share Dealing account transfers — stocks only, cash only, or stocks and cash combined — to or from another provider
• General Share Dealing account transfer enquiries
• Dematerialisation of share certificates
• SRN and issuer-sponsored transfers (Australian market stocks)
• DRS (Direct Registration System) transfers (US market stocks)
• Internal stock transfers between two IG Share Dealing accounts
• Form E and registry-to-broker transfers
• Transfers from non-UK providers
• Rematerialization of shares