Top Questions About IG's Cryptocurrency Offering
Cryptoassets are high-risk investments and may not be suitable for all investors. Their prices can be highly volatile, and you could lose some or all of the money you invest. Cryptoassets are not regulated in the same way as traditional investments and are not covered by the Financial Services Compensation Scheme (FSCS). Protection from the Financial Ombudsman Service (FOS) is limited. During periods of extreme market volatility, liquidity may be reduced, which can affect your ability to buy or sell crypto at your desired price. You should take time to understand how crypto works and the risks involved before investing. For more information, visit IG’s Crypto Risks page. |
Getting Started1. Who can invest in cryptocurrency with IG? Only UK-based clients who meet IG's eligibility criteria. Eligibility is determined during the application process, which includes an assessment questionnaire. 2. What happens if I fail the cryptocurrency knowledge quiz? The assessment consists of 8 questions with a 75% pass mark (6 out of 8 correct answers required). You will have two attempts before having to wait 24 hours to try again. If you fail after the third attempt, you will be deemed as not suitable for this type of account. 3. Do I need a separate app? No additional applications are required to access IG's cryptocurrency service. You can invest in cryptocurrencies using the existing IG mobile app or web platform. 4. Do I need another IG account? Yes. Your crypto account must work alongside at least one other IG account (Share Dealing, CFD, or Spread Bet) to hold cash. If you don't have another account, we'll automatically create a Share Dealing account for you. |
Available Cryptocurrencies & Trading5. What cryptocurrencies are available? IG's cryptocurrency service provides access to 57 digital assets, including:
For a complete list, see our comprehensive guide to all available cryptocurrencies. 6. Is investing available 24/7? Yes. Cryptocurrency investing on IG is available round the clock, seven days a week. 7. Are there minimum investment amounts? The minimum investment amount for cryptocurrency investing on IG is £1. 8. Can I view prices in different currencies? Yes. You can toggle between GBP and USD pricing on asset lists, token detail pages, and trade tickets. 9. What is the USDC stablecoin? USDC is a stablecoin pegged 1:1 to the US dollar, providing stability compared to other cryptocurrencies. It's useful for holding USD-denominated value or as a stable store of value during market volatility. 10. Can I use USDC to fund other IG products? No. USDC remains within the crypto ecosystem only and cannot be used to fund CFDs, Share Dealing, or Spread Betting accounts. |
Fees & Costs11. What are the trading fees? IG applies a 1.49% spread as a flat fee for all cryptocurrency transactions (buy and sell).
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Account Types & Features12. How does cash work with crypto accounts? Your crypto account does not hold cash directly. Instead:
13. Is cryptocurrency supported in ISAs or SIPPs? Cryptocurrencies cannot currently be included in Individual Savings Accounts (ISAs) or Self-Invested Personal Pensions (SIPPs). Current UK regulations prevent the inclusion of cryptocurrencies in these tax-advantaged accounts. 14. Can I withdraw cryptocurrency to another wallet? Not yet. External crypto deposits and withdrawals are coming soon. Currently, cryptocurrencies must remain within the IG platform. 15. Can I transfer funds from my other IG accounts to my crypto account? No direct internal transfers are needed. When you buy crypto, you simply select which account to use (Share Dealing, CFD, or Spread Bet), and cash is automatically swept at the point of purchase. |
Deposits & Withdrawals16. How do I add funds for crypto investing?
17. What payment methods are accepted? All standard IG payment methods:
18. What are the deposit limits? Standard IG deposit limits apply based on your payment method and account type. Check your account settings for specific limits. 19. How do withdrawals work?
20. What are the withdrawal limits?
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Trading & Execution21. What order types are available? Currently, market orders only. Coming Soon:
22. Can trades partially fill? Yes. Based on available liquidity, trades may partially fill. Any unfilled portion is refunded to your wallet. 23. How often do prices update? Prices update every second for all 55+ cryptocurrencies, providing real-time market data. 24. How fast do trades process? Most trades complete within 5 seconds. During high volatility or heavy traffic, trades may take up to 1 minute. If your trade exceeds 1 minute, there may be an issue - contact support. 25. What happens to the trade preview? The trade preview shows an estimated conversion rate and refreshes every 10 seconds. The actual rate is determined when you submit the order. 26. What will I see in my account values? Your account screen displays:
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Security & Storage27. How are my assets secured? Your cryptoassets are held by Coinbase Prime, a regulated custodian with:
Institutional-grade security measures include:
IG maintains PCI/DSS compliance for secure payment processing when you fund your IG accounts. 28. Is IG registered with the FCA for crypto? Yes. IG Digital Assets, part of the IG Group, is registered with the Financial Conduct Authority as a cryptoasset service provider. 29. Do I have my own wallet? Your crypto holdings are segregated and held securely by a regulated custodian. While not a traditional "personal wallet," your assets are separately identifiable and protected. |
Coming Soon30. What features are coming soon?
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Getting Help31. Where can I get help? For assistance with IG's cryptocurrency service:
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