Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 67% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money.

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Help and Support

Top Questions About IG's Cryptocurrency Offering

Cryptoassets are high-risk investments and may not be suitable for all investors. Their prices can be highly volatile, and you could lose some or all of the money you invest.

Cryptoassets are not regulated in the same way as traditional investments and are not covered by the Financial Services Compensation Scheme (FSCS). Protection from the Financial Ombudsman Service (FOS) is limited.

During periods of extreme market volatility, liquidity may be reduced, which can affect your ability to buy or sell crypto at your desired price.

You should take time to understand how crypto works and the risks involved before investing. For more information, visit IG’s Crypto Risks page.


Getting Started

  

1. Who can invest in cryptocurrency with IG?

Only UK-based clients who meet IG's eligibility criteria. Eligibility is determined during the application process, which includes an assessment questionnaire.


  

2. What happens if I fail the cryptocurrency knowledge quiz?

The assessment consists of 8 questions with a 75% pass mark (6 out of 8 correct answers required). You will have two attempts before having to wait 24 hours to try again. If you fail after the third attempt, you will be deemed as not suitable for this type of account.


  

3. Do I need a separate app?

No additional applications are required to access IG's cryptocurrency service. You can invest in cryptocurrencies using the existing IG mobile app or web platform.


  

4. Do I need another IG account?

Yes. Your crypto account must work alongside at least one other IG account (Share Dealing, CFD, or Spread Bet) to hold cash. If you don't have another account, we'll automatically create a Share Dealing account for you.


Available Cryptocurrencies & Trading

  

5. What cryptocurrencies are available? 

IG's cryptocurrency service provides access to 57 digital assets, including:

  • Original cryptocurrencies (35): Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), Cardano (ADA), Dogecoin (DOGE), Solana (SOL), plus many more established cryptocurrencies
  • New additions (22): Including USDC stablecoin, Uniswap (UNI), Aptos (APT), Optimism (OP), Maker (MKR), The Sandbox (SAND), Ethereum Name Service (ENS), The Graph (GRT), and more

For a complete list, see our comprehensive guide to all available cryptocurrencies.


  

6. Is investing available 24/7?

Yes. Cryptocurrency investing on IG is available round the clock, seven days a week.


  

7. Are there minimum investment amounts?

The minimum investment amount for cryptocurrency investing on IG is £1.


  

8. Can I view prices in different currencies?

Yes. You can toggle between GBP and USD pricing on asset lists, token detail pages, and trade tickets.


  

9. What is the USDC stablecoin?

USDC is a stablecoin pegged 1:1 to the US dollar, providing stability compared to other cryptocurrencies. It's useful for holding USD-denominated value or as a stable store of value during market volatility.


  

10. Can I use USDC to fund other IG products?

No. USDC remains within the crypto ecosystem only and cannot be used to fund CFDs, Share Dealing, or Spread Betting accounts.


Fees & Costs

  

11. What are the trading fees?

IG applies a 1.49% spread as a flat fee for all cryptocurrency transactions (buy and sell).

  • 1.49% spread fee on all trades
  • 0 FX fee
  • 0 commission


Account Types & Features

  

12. How does cash work with crypto accounts?

Your crypto account does not hold cash directly. Instead:

  • Cash is held in your other IG accounts (Share Dealing, CFD, or Spread Bet)
  • When you buy crypto, you select which account to use
  • Cash is automatically swept at the point of purchase
  • When you sell crypto, proceeds return to your selected account


  

13. Is cryptocurrency supported in ISAs or SIPPs?

Cryptocurrencies cannot currently be included in Individual Savings Accounts (ISAs) or Self-Invested Personal Pensions (SIPPs). Current UK regulations prevent the inclusion of cryptocurrencies in these tax-advantaged accounts.


  

14. Can I withdraw cryptocurrency to another wallet?

Not yet. External crypto deposits and withdrawals are coming soon. Currently, cryptocurrencies must remain within the IG platform.


  

15. Can I transfer funds from my other IG accounts to my crypto account?

 No direct internal transfers are needed. When you buy crypto, you simply select which account to use (Share Dealing, CFD, or Spread Bet), and cash is automatically swept at the point of purchase.


Deposits & Withdrawals

  

16. How do I add funds for crypto investing?

  1. Deposit funds to any of your IG accounts (Share Dealing, CFD, or Spread Bet)
  2. Use all standard IG payment methods: bank transfer, card, Apple Pay, open banking
  3. When buying crypto, select which account to use
  4. Cash is automatically transferred at purchase


  

17. What payment methods are accepted?

All standard IG payment methods:

  • Bank transfers (via Faster Payments Service)
  • Debit and credit cards (GBP only)
  • Apple Pay
  • Open Banking


  

18. What are the deposit limits?

Standard IG deposit limits apply based on your payment method and account type. Check your account settings for specific limits.


  

19. How do withdrawals work?


  1. Sell your cryptocurrency
  2. Choose which IG account receives the proceeds
  3. Go to that account (Share Dealing, CFD, or Spread Bet)
  4. Request withdrawal using standard IG withdrawal methods


  

20. What are the withdrawal limits?

Limit Type

Amount

Daily Limit

£25,000

Weekly Limit

£175,000

Monthly Limit

£700,000


Trading & Execution

  

21. What order types are available?

Currently, market orders only.

Coming Soon:

  • Limit orders
  • Stop loss orders
  

22. Can trades partially fill?

 Yes. Based on available liquidity, trades may partially fill. Any unfilled portion is refunded to your wallet.


  

23. How often do prices update?

Prices update every second for all 55+ cryptocurrencies, providing real-time market data.


  

24. How fast do trades process?

Most trades complete within 5 seconds. During high volatility or heavy traffic, trades may take up to 1 minute. If your trade exceeds 1 minute, there may be an issue - contact support.


  

25. What happens to the trade preview?

The trade preview shows an estimated conversion rate and refreshes every 10 seconds. The actual rate is determined when you submit the order.


  

26. What will I see in my account values?

Your account screen displays:

  • Crypto: Total value of cryptocurrency holdings
  • Stablecoins: USDC value shown separately
  • Total account value: Sum of crypto + stablecoins
  • P&L: Overall profit and loss
  • Max available to trade: Sum of cash balances across all your IG accounts that can be used for crypto purchases


Security & Storage

  

27. How are my assets secured?

Your cryptoassets are held by Coinbase Prime, a regulated custodian with:

  • SOC 1 Type 2 certification - Controls over financial reporting
  • SOC 2 Type 2 certification - Security, availability, and confidentiality controls

Institutional-grade security measures include:

  • Cold storage for majority of assets
  • Multi-signature wallets
  • Regular security audits
  • Insurance coverage

IG maintains PCI/DSS compliance for secure payment processing when you fund your IG accounts.


  

28. Is IG registered with the FCA for crypto?

Yes. IG Digital Assets, part of the IG Group, is registered with the Financial Conduct Authority as a cryptoasset service provider.


  

29. Do I have my own wallet?

Your crypto holdings are segregated and held securely by a regulated custodian. While not a traditional "personal wallet," your assets are separately identifiable and protected.


Coming Soon

  

30. What features are coming soon?


  • External crypto deposits and transfers - Deposit and withdraw crypto from external wallets
  • Advanced charting tools - Enhanced technical analysis capabilities
  • Additional order types - Limit orders and stop loss functionality
  • Swap functionality - Swap allows you to exchange one cryptocurrency directly for another without converting to cash first


Getting Help

  

31. Where can I get help?

For assistance with IG's cryptocurrency service:


 

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