What if I had funds in my old inactive account?
Even if there are funds in your account, it will be closed after the inactivity period. Your remaining balance will still be connected to your account and you’ll need to contact trading services to retrieve these at +65 6390 5133 or firstname.lastname@example.org.
You can withdraw your funds at any time even if you do not wish to apply for a new account or transfer your remaining balance from your old account to your new account, after you've completed the application process and linked the accounts.
As of 1 Sept 2023, the inactivity fee charge has been effectively removed. All new and old inactive client accounts are no longer charged S$25 from this date onwards.