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- About IG
By opening an account with IG, you're trading with the world's No.1 provider of CFDs1
With offices in 15 countries across five continents, servicing over 152,600 active clients worldwide, we have the resources and stability to help you make the most of the financial markets.
For over 40 years, we’ve changed the face of trading. We created financial digital 100 trading, developed the first online trading service, and we were the first to enable trading via an iPhone. We’ll continue to pioneer new ways to help you connect to the markets
You can trust the security, reliability and speed of our multiple award-winning technology. Furthermore, our platform is integrated with a range of advanced tools for charting, trading and technical analysis
Take advantage of opportunities in over 15,000 markets. Popular indices, including the FTSE 100 and Wall Street, are available even when the underlying index is closed
In addition to online charts, news, research and analysis, our telephone helpdesk is open around the clock Monday to Friday, and 9am-5pm at the weekend (UK time)
We hold retail client funds in segregated accounts across a range of major banks, in accordance with the Financial Conduct Authority’s (FCA) client money rules.
What does 'segregated' mean?
Segregated client money is held entirely separate from IG's own money, ensuring that in the event of default by IG, client funds will be returned to the clients rather than being treated as a recoverable asset by general creditors of IG.
The money is 'ring-fenced' in separate bank accounts which are held in trust with the clients as the beneficiaries, and is not mixed with IG’s own funds.
Where does IG hold my funds?
All money held on behalf of clients is held in accounts across a diverse range of banks.
Are there any additional safeguards in place regarding client money?
IG’s client money processes and compliance with FCA rules are audited annually by its statutory auditors, and then reported to the FCA. IG is also required to file a monthly Client Money & Assets Return to the FCA, a relatively new requirement that was implemented by the regulator in October 2011. The purpose of the Return is to ensure that the FCA receives regular and comprehensive information from a firm which is able to hold client money on behalf of its clients. This is only a requirement for medium and large firms (as defined by the FCA).
IG Group Holdings plc, the parent of IG Group, is listed on the London Stock Exchange and is a constituent of the FTSE 250 index. It has a current market capitalisation of approximately £2.9 billion (May 2016) and capital resources for the year ended May 2016 of £446.7 million. An unrivalled balance sheet and adherence to both London Stock Exchange and Financial Conduct Authority rules afford clients the security, resources and stability of a multinational organisation.
What happens if IG goes into liquidation?
If IG goes into liquidation, clients whose funds were held in segregated accounts would have their share of the segregated money pool returned, minus the administrators’ costs in handling and distributing these funds.
If there was a shortfall then individuals (and some smaller companies) may be eligible for compensation from the Financial Services Compensation Scheme.
What happens to my funds?
Funds transferred from an individual client to IG will usually be received directly into a segregated client bank account.
If money from an individual client is received into a general IG account it is still considered to be client money from the time it reaches IG’s accounts (rather than only being considered client money once it has been placed into a segregated client account).
IG uses only its own funds for hedging and does not pass client money to hedging counterparties or to any part of the business as working capital. IG does not initiate speculative positions in the market. IG is debt-free, with substantial liquidity and capital reserves significantly in excess of regulatory requirements.
IG also has a ‘Client Money Committee’ which is responsible for ensuring the client money regulations are being adhered to in all IG Group entities, as well as reviewing and evaluating all the client money controls and procedures. The Committee meets monthly.
In addition, we have engaged PricewaterhouseCoopers LLP to conduct an independent review of our controls and procedures for client money calculation and segregation. By commissioning this report we have taken an additional step, over and above standard audit checks and our regulators’ reporting requirements. The report is freely available to clients – please email us if you would like a copy.
What is the Financial Services Compensation Scheme and am I eligible?
The Financial Services Compensation Scheme (FSCS) is the UK’s compensation fund of last resort for customers of authorised financial services firms. If a firm becomes insolvent or ceases trading, the FSCS may be able to pay compensation to its customers. The FSCS covers business conducted by firms authorised by the FCA.
IG clients would fall under the ‘investments’ claim category, whereby the cover is £50,000 per person per firm. If a client held an account with an authorised investment firm and there was a shortfall in segregation, they might still receive up to £50,000 in compensation.
Are my funds held on a segregated basis?
When a client opens an account with IG, they will be categorised as a retail client, a professional client or an eligible counterparty – and IG will inform them of this categorisation. All individual client funds, irrespective of classification, will be segregated, in accordance with the Financial Conduct Authority (FCA) rules surrounding client money.
The only clients who will not have their funds segregated from IG’s are those professional corporate clients or eligible counterparties who have signed a document consenting to a ’title transfer’ of their funds to IG.
What happens if a bank holding client money on behalf of IG goes into liquidation?
Selection of banking counterparties will only take place once a full risk assessment has been undertaken, and all banks are monitored on an ongoing basis and fully reviewed semi-annually, to ensure that they continue to meet the requirements of the FCA’s rules and IG’s own policy on banks holding client money.
Any losses would be shared by clients in proportion to their share of the total amount held with a bank which has failed. In the UK, any funds lost as a result of this would be covered by the FSCS under the ‘banks/building societies’ claim category, up to a limit of £85,000 per person per institution
Who are you regulated by?
We are benchmarked by the FCA, the UK’s financial regulatory body. Although they are accountable to the Treasury, they are independent from the UK government and aim to ensure integrity and fairness within the financial industry.
How many markets do you offer?
You can trade over 15,000 markets, including popular forex, indices, shares and commodities.
What fees do you charge?
How do I open an account?
1 Based on revenue excluding FX (published financial statements, October 2016).