CFDs are a leveraged product and can result in losses that exceed deposits. Trading CFDs may not be suitable for everyone, so please ensure you fully understand the risks and take care to manage your exposure.

What should I do if my desktop platform is not working?

  • First try logging out, restarting your browser and then logging back in
  • If issues persist, clear the cache from your web browser
  • If you’re using our classic platform and your charts are blank, try clearing your flash cache. To do this, click ‘delete all sites’ in the website storage settings panel on this page.
  • If your layout are not responding, go to ‘layouts’ in the main tool bar then selecting ‘standard/reset’
  • If these steps do not solve the issue please try using another web browser to access the platform. We recommend Google Chrome, but also support Internet Explorer and Mozilla Firefox

Related questions

IG Academy

Become a better trader with IG Academy. Take engaging step-by-step courses, attend expert-led seminars and webinars.