In order to return funds to a different source than the one from which they were deposited, we’ll need to verify the card originally used to make your payments.
To do this, please provide us with a statement to verify the original source of funds. This could be in the form of a scanned copy, screenshot or photo, clearly showing:
- Your full name
- The bank account number
- An original payment to IG
- The bank’s logo or emblem
This is a one-off verification process per card you’ve used, and after it’s been successfully verified by our credit department the funds will be available to return to a different source.