Skip to content

Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 71% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money.
Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 71% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money.

St James’s Place tumbles on provision for client refunds

Wealth manager St James’s Place has seen a significant downturn in profits as it announced a £426mn provision for potential client refunds.

Video poster image

It has also slashed its dividend all of which saw shares down by almost a third after an hour of the London session. It said that it had received a significant number of complaints from clients late last year over whether they had received a sufficient level of service, prompting the group to make the provision.

(AI Video Summary)

St. James's Place

St James's Place, a wealth management company, has faced some major setbacks. The company has seen a significant drop in the market and has even swung to a full-year loss. As a result, they have made the decision to cut their dividend and set aside a sizable amount of money, £426 million, for potential customer refunds.

The company's performance

This decline in the company's performance is clearly reflected in their share price chart, which shows a massive 31.5% decrease. In fact, the stock is currently at its lowest point since December 2012, hitting an unfortunate 11-year low. St. James's Place has reported a post-tax cash result of £68.7 million, which is a sharp decline compared to the £410 million in the same period last year.

The main reason for this drop in profit is attributed to a one-time cost of £426 million. The company explains that these costs are connected to potential refunds related to the historic delivery of ongoing services to their clients. This situation further worsens an already challenging market for asset managers. With these ongoing struggles, St. James's Place is now trading at levels that haven't been seen in 11 years, which presents even more difficulties for the company.

St. James's share price

To put it simply, St. James's Place, a wealth management company, has faced a tough day in the stock market. They have experienced a major drop in their share price, resulting in a full-year loss. To make matters worse, they have had to cut their dividend and set aside a large amount of money for potential customer refunds. This decline in profit is due to a one-time cost related to providing ongoing services to their clients. With these challenges, St. James's Place is now trading at levels that haven't been seen in 11 years, adding more struggles for the company to overcome.

This information has been prepared by IG, a trading name of IG Markets Limited. In addition to the disclaimer below, the material on this page does not contain a record of our trading prices, or an offer of, or solicitation for, a transaction in any financial instrument. IG accepts no responsibility for any use that may be made of these comments and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information. Consequently any person acting on it does so entirely at their own risk. Any research provided does not have regard to the specific investment objectives, financial situation and needs of any specific person who may receive it. It has not been prepared in accordance with legal requirements designed to promote the independence of investment research and as such is considered to be a marketing communication. Although we are not specifically constrained from dealing ahead of our recommendations we do not seek to take advantage of them before they are provided to our clients. See full non-independent research disclaimer and quarterly summary.

Seize your opportunity

Deal on the world’s stock indices today.

  • Trade on rising or falling markets
  • Get one-point spreads on the FTSE 100
  • Unrivalled 24-hour pricing

See opportunity on an index?

Try a risk-free trade in your demo account, and see whether you’re on to something.

  • Log in to your demo
  • Try a risk-free trade
  • See whether your hunch pays off

See opportunity on an index?

Don’t miss your chance – upgrade to a live account to take advantage.

  • Get spreads from one point on the FTSE 100
  • Trade more 24-hour indices than any other provider
  • Analyse and deal seamlessly on smart, fast charts

See opportunity on an index?

Don’t miss your chance. Log in to take your position.

Live prices on most popular markets

  • Equities
  • Indices
  • Forex
  • Commodities
website terms and agreements. Prices are indicative only. All share prices are delayed by at least 15 minutes.

" >


Prices above are subject to our website terms and agreements. Prices are indicative only. All share prices are delayed by at least 15 minutes.

Prices above are subject to our website terms and agreements. Prices are indicative only. All shares prices are delayed by at least 15 mins.

Plan your trading week

Get the week’s market-moving news sent directly to your inbox every Sunday. The Week Ahead gives you a full calendar of upcoming economic events, as well as commentary from our expert analysts on the key markets to watch.


For more info on how we might use your data, see our privacy notice and access policy and privacy webpage.

You might be interested in…

Find out what charges your trades could incur with our transparent fee structure.

Discover why so many clients choose us, and what makes us a world-leading provider of spread betting and CFDs.

Stay on top of upcoming market-moving events with our customisable economic calendar.